Airport Agent - BFF

SkyWest Airlines•Scottsbluff, NE

About The Position

Airport Agents at SkyWest Airlines provide customer service and perform a variety of airport operations. Duties include ticketing and rebooking passengers, boarding flights, helping passengers with special needs, addressing customer concerns, handling luggage and freight, and servicing and marshaling aircraft. The role requires working outdoors in all weather conditions and maintaining a flexible schedule that may include split shifts, early mornings, afternoons, evenings, weekends, and holidays. This is a part-time position paying $16 per hour.

Requirements

Be at least 18 years old.
Possess a valid, unrestricted, state-issued driver’s license.
Have a high school diploma or GED.
Pass a background check and drug screening.
Be legally authorized to work in the United States without sponsorship.
Have basic knowledge of fundamental computer programs for record-keeping and baggage routing.
Be able to lift 50 pounds with or without reasonable accommodation.
Demonstrate adaptability to changing priorities and effective time-management skills.
Have strong teamwork and collaboration skills.
Be available for a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays.

Responsibilities

Load and unload customer luggage, airfreight, and company mail onto and off aircraft.
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers whose luggage is missing, and rebook passengers promptly and courteously.
Escort passengers and customers with special needs safely and courteously.
Marshal aircraft in and out of the ramp area.
Work outside in all weather conditions.
Service aircraft as needed.
Perform other duties as assigned.