Airport Agent - Ramp and Customer Service

Envoy Air • Evansville, IN

16d • Onsite

About The Position

Envoy Air is hiring Airport Agents at EVV for ramp and customer service duties. This entry-level position provides paid on-the-job training and development. Agents greet passengers and provide check-in and ticketing assistance, use reservation and ticketing software to rebook itineraries and issue boarding passes, and interact with customers courteously and efficiently. Ramp duties include lifting bags onto conveyor belts, loading, unloading, and sorting freight, mail, and baggage safely, and helping achieve on-time departures and arrivals. Agents may drive company vehicles on the tarmac and work outdoors in all weather conditions. Shifts may vary and include irregular or extended hours, weekends, and holidays. Full-time and part-time positions are available. The listed pay rate is $14.64 per hour.

Requirements

• Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• Must possess a valid, unexpired, and unsuspended state driver’s license; some license restrictions may disqualify candidates.
• Must be 18 years or older.
• High school diploma, GED, or international equivalent.
• Must pass a pre-employment drug screen and background check.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Greet passengers and provide check-in and ticketing assistance.
• Use reservation and ticketing software to rebook itineraries and issue boarding passes.
• Interact with customers in a courteous, efficient, and friendly manner.
• Lift customer bags onto the belt.
• Load, unload, and sort freight, mail, and baggage safely.
• Help achieve on-time departures and arrivals.
• Drive company vehicles on the tarmac to transport bags.

Benefits

• Free travel for the employee and family or friends on flights across the American Airlines global network.
• Health, dental, prescription, and vision coverage.
• 401(k) program starting on the first day of employment, with a company match after one year.
• Paid on-the-job training and development programs.
• Shift trading flexibility and available overtime.
• Discounts on hotels, cars, cruises, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED