Airport Agent - Ramp and Customer Service
About The Position
Envoy Air is hiring Airport Agents at Corpus Christi International Airport for an entry-level role combining customer service and ramp duties. The position welcomes applicants with no prior experience and provides paid on-the-job training and development. Customer service duties include greeting passengers, assisting with check-in and ticketing, using reservation and ticketing software to rebook itineraries, and issuing boarding passes. Ramp duties include safely loading, unloading, and sorting freight, mail, and baggage; handling luggage; and using company vehicles to transport bags. The work takes place both indoors and outdoors, including on the tarmac and in all weather conditions. Shifts may vary and may include irregular or extended hours, weekends, and holidays. Both full-time and part-time positions are available.
Requirements
- Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
- Must possess a valid, unexpired, and unsuspended REAL ID-compliant state driver’s license, or otherwise maintain the necessary authority and identification to travel for business needs; some license restrictions may prevent consideration.
- Must be at least 18 years old.
- High school diploma, GED, or international equivalent.
- Must pass a pre-employment drug screen and background check.
- Must be authorized to work in the U.S. without sponsorship.
Responsibilities
- Greet passengers and provide courteous, efficient, and friendly service.
- Provide a seamless passenger check-in and ticketing experience.
- Use reservation and ticketing software to rebook itineraries and issue boarding passes.
- Lift customers’ bags onto the belt.
- Safely load, unload, and sort freight, mail, and baggage while supporting on-time departures and arrivals.
- Use company vehicles to transport bags to their destination.
Benefits
- Free travel for the employee and family and friends on flights across the American Airlines global network.
- Comprehensive health, dental, prescription, and vision coverage.
- 401(k) program starting on the first day of employment, with a company match after one year.
- Paid on-the-job training and development programs.
- Ability to trade shifts and access to overtime.
- Discounts on hotels, cars, cruises, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
