Airport Agent - Ramp and Customer Service

Envoy Air•Corpus Christi, TX
•Onsite

About The Position

Envoy Air is hiring Airport Agents at Corpus Christi International Airport to provide both ramp and customer service support. This entry-level role requires no prior experience and includes paid on-the-job training and development. Agents help passengers with check-in and ticketing, use reservation and ticketing software to rebook itineraries and issue boarding passes, and provide courteous, efficient, and friendly service. Ramp duties include lifting luggage onto belts and loading, unloading, and sorting freight, mail, and baggage safely to support on-time departures and arrivals. Employees may drive company vehicles on the tarmac and work outdoors in all weather conditions. Shifts may vary and can include irregular or extended hours, weekends, and holidays. Both full-time and part-time positions are available. The listed pay rate is $12.28.

Requirements

  • Able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
  • Valid, unexpired, and unsuspended REAL ID-compliant state driver’s license, or otherwise maintain the necessary authority and identification for business travel; some license restrictions may disqualify candidates.
  • At least 18 years old.
  • High school diploma, GED, or international equivalent.
  • Able to pass a pre-employment drug screen and background check.
  • Authorized to work in the U.S. without sponsorship.

Responsibilities

  • Greet passengers and provide a seamless check-in and ticketing experience.
  • Use reservation and ticketing software to rebook itineraries and issue boarding passes.
  • Assist customers in a courteous, efficient, and friendly manner.
  • Lift customers’ bags onto the belt.
  • Load, unload, and sort freight, mail, and baggage safely.
  • Help achieve on-time departures and arrivals.
  • Drive company vehicles on the tarmac to transport bags to their destinations.
  • Work outdoors in all weather conditions.

Benefits

  • Free travel for employees and their families and friends on flights across the American Airlines global network.
  • Comprehensive health, dental, prescription, and vision coverage.
  • 401(k) program starting on the first day of employment, with a company match after one year.
  • Paid on-the-job training and development programs.
  • Ability to trade shifts and access to overtime.
  • Discounts on hotels, cars, cruises, and more.
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