Airline Passanger Assistant

ABM US • Cleveland, OH

1d • $1,300 - $5,200

About The Position

ABM is seeking a reliable and experienced Airline Passenger Assistant, also known as a Wheelchair Agent, to provide wheelchair assistance to airline passengers who require or request it. This customer-service-oriented role involves safely transporting passengers around the client site or grounds and helping with baggage when needed. On-the-job training is provided, and no prior experience or diploma is required. Tipping is allowed and customary; agents who provide extraordinary customer service may increase their earning potential by $25–$100 per week.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree is required.
• No experience is required; on-the-job training is provided.

Nice To Haves

• One year of customer service experience is preferred.

Responsibilities

• Follow safety precautions at all times while transporting passengers.
• Interact positively with passengers.
• Comply with all client and site security requirements and processes.
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds.
• Assist passengers with baggage retrieval and transport, if necessary.
• Coordinate assignments with dispatchers and gate agents, if necessary.
• Complete thorough incident reports.

Benefits

• ABM offers a comprehensive benefits package; details are available through ABM's Employee Benefits information for Front Line Team Members.
• Tips are allowed and customary, with extraordinary customer service potentially increasing earnings by $25–$100 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed