Airline Customer Service Agent - San Jose International Airport
About The Position
Our Pacific Aviation/SAS family creates an environment where, together, we can all succeed. Are you ready to bring your energy, professionalism, and love for people to the fast-paced world of international air travel? Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful daily impact. For over 30 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country. We believe that our people are the reason behind our success, and we’re looking for teammates who thrive in a collaborative, multicultural environment.
Requirements
- Minimum availability of five (4) days per week, including weekends and holidays
- All candidates selected for an interview must be U.S. citizens or permanent residents
- Candidates must be available to work all scheduled shifts on the following dates: December 18, 20, 23, 25, 27, and 30; January 1 and 3
- Candidates must be available to complete all required training applicable to their assignment.
Nice To Haves
- Shifts may be available at SFO between January 4 through March 2.
- Regular schedule from March 3 onward will be five (5) days per week: Monday, Wednesday, Thursday, Friday, and Sunday.
Responsibilities
- Assisting passengers at check-in counters, gates, and arrival areas
- Verifying travel documents and complying with airline and TSA protocols
- Making clear announcements and providing directions
- Supporting boarding, baggage assistance, and special service needs
- Collaborating with airline teams and fellow agents to ensure smooth operations
- Delivering excellent customer service under pressure in a dynamic terminal setting
- Ability to follow instructions and established procedures
- Compliance with all airport and company regulations and procedures
- Compliance with all required safety procedures
- Ability to perform the essential functions of the position
- Ability to complete assigned duties accurately and within required timelines
- Ability to maintain established quality standards
Benefits
- Medical, dental, and vision benefits
- 401k
- Paid Time Off
- Uniform
- Parking discount
- Paid Training
- Referral Bonus
- Cell phone plan reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
