About The Position

Hallmark Aviation Services is hiring Airline Customer Service Agents to provide service to international airlines at San Francisco International Airport (SFO). The role offers part-time and full-time positions and includes paid training. Agents learn the behind-the-scenes operations of an international airport and rotate through areas such as the check-in counter, lobby, departure gate, customs, and arrivals. They help navigate flight activities and challenges to support on-time performance, interact professionally with high-profile passengers, and work with port authorities, crew members, and airline personnel to support safe and secure travel. English proficiency is required; Spanish-English bilingual ability is preferred.

Requirements

  • At least 18 years of age.
  • High school graduate or GED equivalent.
  • Eligible to work in the United States.
  • Proficient in English.
  • Computer savvy.
  • Effective communication and listening skills.
  • Able to organize and think logically, make quick and rational decisions, solve problems, adapt to unforeseen situations, and multitask in a dynamic environment.

Nice To Haves

  • Bilingual English and Spanish; other languages are also a plus.
  • Eagerness to learn new skills.

Responsibilities

  • Rotate through airport areas including the check-in counter, lobby, departure gate, customs, and arrivals.
  • Navigate flight activities and challenges to help ensure on-time performance.
  • Interact professionally with high-profile passengers.
  • Partner with port authorities, crew members, and airline personnel to support safe and secure travel.

Benefits

  • Paid training
  • Medical benefits
  • Voluntary dental and vision benefits
  • Matching 401(k) plan
  • Amazon incentives
  • Travel perks
  • Advancement opportunities
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