Air Import Coordinator

Transgroup Express•Franklin Park, IL

1d•Onsite

About The Position

The Air Import Coordinator oversees the importation of goods via air freight, ensuring compliance with customs regulations and coordinating timely, efficient delivery to final destinations. The role works with customs authorities, freight forwarders, airlines, overseas agents, truckers, and other logistics partners to support smooth shipment flow. This is a direct-hire, full-time, on-site position based in Franklin Park, Illinois, with expected hours of 40 per week. Weekend hours may be applicable based on business needs.

Requirements

At least 2 years of experience in air import operations.
Clear understanding of quoting, margin, market value, and carrier costs.
Experience with freight forwarding and air import operations processes and procedures.
Strong knowledge of customs regulations and international trade compliance.
Excellent communication, organizational, and negotiation skills.
Attention to detail and organizational abilities.
Proficiency in relevant software and tools for import documentation and tracking.
Ability to work in a fast-paced environment and meet deadlines.
Must be eligible to work in the United States.
Must pass TSA eligibility screening.
Able to sit at a desk and work on a computer for prolonged periods.
Must be able to lift 15 pounds at times.

Responsibilities

Manage end-to-end air import operations and cargo movement from origin to delivery.
Track and trace shipments, coordinating with airlines, origin agents, freight forwarders, truckers, and other logistics partners.
Prepare, verify, and review import documents, including air waybills, bills of lading, commercial invoices, and packing lists, for accuracy and customs compliance.
Coordinate carrier bookings and negotiate rates with airlines, truckers, and vendors.
Communicate with overseas agents, airline representatives, customs brokers, and local or regional service providers to resolve issues and maintain shipment flow.
Confirm shipment weights, volumes, and charges; calculate rates and convert pricing as required.
Ensure compliance with customs regulations, tariff classifications, and applicable trade laws.
Manage customs clearance, including document filing, duty and tax payments, and inspections.
Monitor and manage inventory levels to support timely receipt and delivery of imported goods.
Address inquiries and concerns from clients and internal stakeholders regarding import shipments.
Prepare and present reports on import activities, shipment status, delays, and cost analysis.
Follow SOPs and comply with tariffs, regulatory requirements, and company best practices.
Identify opportunities to improve process flow, operational efficiency, and productivity within the import department.
Escalate problems to management when necessary.
Perform other duties as assigned by the Department Manager.