Air Cargo Warehouse Supervisor-CVG

Worldwide Flight Services, Inc.•Hebron, KY

11d

About The Position

The Air Cargo Warehouse Supervisor manages all shift and ongoing warehouse activities and develops company personnel, either directly or through subordinates, as directed by the Cargo Contract Manager/MOD. The role requires understanding customer contract obligations, computer systems used in the operation, international cargo handling, warehouse buildup and breakdown, applicable regulations, and customs documentation. The supervisor may perform subordinate job functions as circumstances require and regularly reviews personnel and operating activities, resolves operational difficulties, assigns responsibilities, and motivates employees through coaching, progressive discipline, and teamwork. The supervisor trains employees and ensures compliance with company, customer, safety, security, and government policies and procedures. Duties include providing on-the-job, customer, and recurrent regulatory training; enforcing safety and security requirements; maintaining the operation in accordance with the corporate security program and TSA legislation; and ensuring required audits, site-specific security plans, and employee ID requirements are followed. The role coordinates activities with other organizational functions and requires understanding aircraft weight and balance/load planning and relevant security mandates from the TSA, FAA, local airport authority, and U.S. Customs & Border Protection.

Requirements

Two to five years of previous management or specialist supervisory experience in field service duties requiring judgment and decision-making.
College degree or equivalent experience.
Excellent interpersonal skills and written and oral communication skills.
Airline pricing experience.
Ability to read, write, speak fluently, and understand English.
Ability to lift up to 70 lbs.
Ability to work weekends (Friday, Saturday, and Sunday), holidays, and days off.

Nice To Haves

Familiarity with personal computer software is helpful.

Responsibilities

Manage shift and ongoing warehouse activities and develop company personnel.
Understand customer contract obligations and the computer systems used in the contracted operation.
Oversee international cargo handling, warehouse buildup and breakdown, regulatory concerns, and customs documentation.
Perform subordinate job functions when circumstances require.
Review personnel and operating activities, resolve related difficulties, and assign staff responsibilities to meet daily objectives.
Lead, direct, and motivate employees through coaching, progressive discipline, and effective teamwork.
Train assigned employees and ensure they comply with company and customer policies and procedures.
Provide on-the-job, customer, and recurrent regulatory training as required.
Enforce WFS and government safety and security policies, regulations, and directives, and hold subordinate employees accountable for compliance.
Maintain operational compliance with the corporate security program and TSA legislation.
Ensure required company audits are conducted and operational continuity and compliance are maintained.
Implement the site-specific security plan and ensure WFS staff receive and display relevant company identification badges.
Coordinate operational activities with other organizational functions to provide customer service.
Understand aircraft weight and balance/load planning.
Read, analyze, and interpret handbooks, manuals, contracts, business and technical materials, governmental regulations, and airline policies and procedures.
Write reports, business correspondence, and procedure manuals.
Present information effectively and respond to questions from groups, managers, clients, and customers.
Define problems, collect data, establish facts, and draw valid conclusions.
Interpret written, oral, diagrammatic, or schedule-based instructions.