Air Cargo Warehouse Operations Specialist - Forklift Experience Required

Worldwide Flight Services, Inc. • Chicago, IL

6d

About The Position

The Warehouse Operations Specialist performs safe and efficient cargo duties through direction, coordination, observation, and hands-on assistance. The role coordinates cargo movement across warehouse and ramp operations, monitors work and staffing needs, and may support different customers according to training and experience. Assignments include cargo build-up and tracing, equipment operation, dock loading and offloading, and inventory assessment. This position is covered by a collective bargaining agreement requiring membership in the Transport Workers Union (TWU) and payment of union dues.

Requirements

• High school diploma, GED, or equivalent.
• At least 18 years of age.
• Valid driver's license.
• Certification to operate multiple pieces of equipment, including specified warehouse and ramp equipment and vehicles.
• At least 5 years of air cargo operations experience performing advanced warehouse and ramp responsibilities.
• Experience training and coaching employees.
• Experience supporting safety improvement projects.
• Meet customer station-specific requirements.
• Join the Transport Workers Union (TWU) and pay union dues as required by the collective bargaining agreement.

Nice To Haves

• Ability to work rotating shifts, including weekends, holidays, and days off.
• Ability to read, write, fluently speak, and understand English.

Responsibilities

• Ensure assigned personnel complete duties efficiently and professionally.
• Perform export cargo build-up and import/export cargo tracing.
• Operate forklifts and monitor dock offloading and loading.
• Complete warehouse cargo inventory assessments.
• Accept and distribute cargo in accordance with applicable air carrier and Department of Transportation regulations.
• Provide customer service and resolve customer issues.
• Follow WFS safety and security policies, procedures, and applicable air carrier TSA Security Programs; do not participate in fraudulent safety or security activities.
• Monitor activities of WFS staff, contractors, and visitors and report security breaches, suspicious occurrences, or non-compliance with security processes and procedures.
• Coordinate safe and efficient cargo movement while addressing warehouse and ramp needs.
• Provide insight on staffing structures and tasks needed for on-time, safe, high-quality delivery.
• Support other customer assignments as required based on training and experience.

Benefits

• DailyPay access to pay in advance.
• On-the-spot recognition awards through the Awardco Platform, including gift cards.
• Medical care options for full-time and part-time employees.
• Travel discounts, pet insurance, and discount shopping.
• Wellness programs.
• 401(k) program.
• Opportunities for internal mobility and transfers.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED