AI Solutions Engineer
About The Position
At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. Award-winning and people-first, SimplePractice is shaping the future of health tech. In 2026, we were recognized by BuiltIn as a Best Remote Company to Work For, Software Guru's Best Places to Code, Becker Healthcare Telehealth Companies to Know, and we won a MedTech Breakthrough Award for Best Practice Management Solution Provider. We are looking for AI engineers that are grounded in finding practical applications for AI in the corporate environment. Our AI Solutions Engineer will be embedded in GTM and G&A groups like Marketing, Finance, Customer Success and partner directly with the functional leadership to plan and execute on applied AI in that function. The goals will range from automation of mechanical work to full re-invention on how the function operates given the new capabilities of AI available to us now. This role is a key part of the bridge between being deep in what AI can and will do and what a specific department needs to deliver. This role will report to our Head of AI Transformation and be responsible to the function owner for delivery and execution.
Requirements
- Experience rapidly building prototypes, PoCs, and consuming external APIs to test and deliver AI solutions.
- Proven experience building AI based systems - using orchestration platforms, config files, prompt management. We do not expect to be training models, but content augmentation and prompt tuning is in scope.
- SaaS experience in general, and group specific such as Marketing in a SaaS environment, would be advantageous
- Previous examples of delivering business value through AI.
- Proficiency in Python (or similar) and integrating AI tools via APIs into existing workflows.
- Hands-on experience with LLM design patterns (such as RAG architecture) and prompt management.
- Demonstrated ability in rapid prototyping and building proof-of-concept AI applications.
Nice To Haves
- Familiarity with SaaS or healthcare environments.
- Understanding of core marketing operations and standard process flows.
- Hands-on experience with tools like n8n or Zapier.
Responsibilities
- Partner with group leadership on thought leadership for AI adoption. Serve as an expert voice on what is and will be possible
- Go deep on understanding the jobs to be done in the group. Help bridge the chasm between domain expertise and AI expertise
- Produce and own the Internal AI Adoption roadmap for the group
- Define, own and report on the KPIs and goals for AI Adoption
- Work with the larger AI Adoption team to help define the shared knowledge and data foundations needed to work cross functionally
- Build AI solutions to meet business needs
- Dive deep in the group function and learn how (for example) Marketing at SimplePractice operates. Demonstrate curiosity constantly.
- Stay grounded in delivering value and cut through the AI hype
- Evangelize and push others to think differently, but demonstrate what is possible through demos and POcs
Benefits
- Medical, dental, vision, life & disability insurance
- 401(k) plan with company match
- Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
- Mental health resources
- Paid parental leave & Backup Care
- Tuition reimbursement
- Employee Resource Groups (ERGs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
