AI Solutions Analyst

ARCO Companies • Chicago, IL

2d

About The Position

As an AI Solutions Analyst on ARCO’s Innovation team, you will identify and solve business problems using AI. The role is forward deployed, involving time embedded with departments such as preconstruction, accounting, HR, safety, legal, and marketing to understand how work is done and then design, build, pilot, and roll out AI agents and workflows on ARCO’s platforms. You will own problems end to end, from initial discovery through adoption, and measure success by the time saved for ARCO associates.

The position involves building solutions with tools including Claude, Claude Code, Glean, and custom-built systems connected to core company systems. You will work with business leaders and technology teams to prioritize opportunities, ensure solutions meet governance, security, and privacy requirements, and transition mature solutions to long-term owners. The role also includes evaluating vendor tools, supporting ideas submitted through ARCO’s AI ideas program, documenting solutions, and communicating emerging AI capabilities to the business.

Requirements

• 2–5 years of experience solving operational problems with technology in a relevant role, such as business or systems analyst, operations or process improvement, consulting, product, data and analytics, or demonstrated independent building experience.
• Hands-on experience building AI agents, assistants, or automated workflows with platforms such as Claude, ChatGPT, Microsoft Copilot Studio, Glean, Power Automate, n8n, Zapier, or similar; applicants will be asked to demonstrate something they have built.
• Ability to read and write Python, SQL, or JavaScript with AI assistance, work with APIs, and use the command-line interface; software engineering expertise is not required.
• Strong discovery skills, including eliciting the underlying problem from busy associates and distinguishing requests from actual needs.
• Product instincts, including scoping small, shipping early, and using real-world usage to guide what to build next.
• Outstanding communication skills and ability to engage technical and non-technical stakeholders.
• Exceptional customer service skills.

Nice To Haves

• Experience in construction, architecture, engineering, or another field-based industry.
• Experience with Procore, Viewpoint, Power BI, or Microsoft Fabric.

Responsibilities

• Embed with departments and project teams to discover valuable problems by observing work and identifying bottlenecks.
• Prioritize opportunities by business impact, including time saved, risk reduced, and capacity created, in collaboration with the VP and department leaders.
• Design and build AI agents and workflows on ARCO platforms and connect them to core systems.
• Prototype solutions, pilot them with real teams and projects, gather feedback, and iterate.
• Roll out successful solutions by preparing quick-start guides, training initial users, developing department champions, and driving adoption.
• Measure and report on solution outcomes, including usage, time saved, and errors avoided, and recommend next steps.
• Partner with IT, Data & Analytics, and Security to arrange appropriate data access and ensure compliance with ARCO’s AI governance, security, and privacy guardrails.
• Triage and develop submissions to ARCO’s AI ideas program and turn promising ideas into funded initiatives.
• Evaluate vendor AI tools and features against internally built alternatives and provide recommendations to leadership.
• Document solutions for maintainability and hand mature solutions off to their long-term owners.
• Stay current with AI capabilities and explain relevant opportunities to the business in plain language.

Benefits

• Industry-leading performance-based bonus program.
• Employee Stock Ownership Plan (ESOP).
• Traditional and Roth 401(k).
• Tuition reimbursement for associates.
• Scholarships for associates’ children up to $28,000 per child.
• One-month paid sabbatical after every five years of employment, plus $5,000 for travel.
• One week of paid volunteer leave each year.
• 100% charitable match.
• Medical, dental, and vision insurance coverage.
• 100% paid 12-week maternity leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed