AI Assistant Development Intern
About The Position
Zoetis Tech & Digital is developing an internal AI assistant to help employees find information, get answers, and complete work across enterprise systems. The AI Engineering Intern will contribute to this initiative and gain hands-on experience with enterprise system integration, knowledge curation, prompt engineering, automation, testing, and performance evaluation. The internship involves working on a real-world enterprise AI solution and learning how AI assistants are developed, tested, improved, and scaled within a global organization. The role is based in Parsippany, New Jersey, and uses a hybrid work arrangement with onsite work required. The position is an internship and is identified as full time.
Requirements
- Currently pursuing a bachelor's degree in Computer Science, Information Systems, Data Science, Software Engineering, or a related field.
- Coursework, projects, or hands-on experience with Python, including working with APIs and JSON.
- Familiarity with version control tools such as Git and GitHub.
- Strong written communication skills, including the ability to develop clear prompts, documentation, test cases, and findings.
- Strong attention to detail and comfort working in an iterative, test-driven environment.
- Ability to work a hybrid schedule with onsite presence in Parsippany, New Jersey.
Nice To Haves
- Rising junior or senior in a bachelor's degree program.
- Hands-on experience with Large Language Models (LLMs), prompt engineering, or Retrieval-Augmented Generation (RAG), through coursework, personal projects, hackathons, or previous internships.
- Exposure to IT Service Management (ITSM) or enterprise platforms such as ServiceNow.
- Experience developing dashboards in Power BI, Tableau, or similar visualization tools to track AI assistant performance and usage metrics.
- Familiarity with AI or model evaluation concepts such as precision, recall, benchmark design, regression testing, or model testing.
Responsibilities
- Build and test integrations between the AI assistant and enterprise platforms.
- Work with REST APIs, including reviewing documentation and handling authentication, pagination, errors, and response validation.
- Develop scripts in Python, TypeScript, or PowerShell to automate recurring data collection and transformation activities.
- Structure, organize, and tag source content to improve the accuracy and relevance of information retrieved by the AI assistant.
- Identify gaps in reliable source information and collaborate with subject matter experts to develop appropriate content.
- Support development and testing of instructions and prompts that guide the AI assistant's behavior.
- Conduct regression testing with established test sets after changes to the assistant.
- Document improvements, issues, and regressions to support ongoing performance improvement.
- Support measurement and evaluation of assistant quality and effectiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
