AI Enablement Specialist

Smith Anderson•Raleigh, NC

About The Position

Smith Anderson is a well-established and dynamic mid-size law firm, providing top-tier legal services to clients across a range of industries. We value a collaborative, innovative, and inclusive culture where our people are empowered to think big, grow professionally, and make meaningful contributions every day. We’re seeking an AI Enablement Specialist to help advance the firm’s use of artificial intelligence. The AI Enablement Specialist serves as an internal consultant to attorneys, paralegals and business professionals, helping them identify opportunities to improve legal work through the thoughtful application of artificial intelligence. Working directly with practice groups and administrative departments, this role designs, tests and refines AI-enabled workflows that improve quality, efficiency, and client service while supporting the firm’s responsible use of AI. This role is designed for a legal professional (e.g., paralegal or legal operations analyst) who understands how legal work gets done and can apply emerging AI tools in a thoughtful, accurate, and defensible way. The position emphasizes workflow integration, applied problem-solving, and credibility with attorneys, rather than technical development. Success in this role will accelerate the firm's adoption of AI by helping attorneys and business professionals confidently incorporate AI into everyday work while improving the quality, consistency, and efficiency of legal services.

Requirements

2–5 years of professional experience (legal, consulting, professional services, or technology-related roles preferred)
Strong communication and interpersonal skills
Demonstrated ability to learn new technologies quickly and explain them in clear, practical terms
Strong organizational skills and attention to detail
Ability to manage multiple initiatives simultaneously and work effectively in a project-based environment
Interest in AI, legal technology, and innovation

Nice To Haves

Familiarity with AI tools (e.g., generative AI, legal research platforms, document automation tools)
Experience delivering training or presenting to professional audiences
Exposure to Knowledge Management, legal operations, or practice support functions

Responsibilities

Partner with attorneys and business professional to understand workflows, pain points, and opportunities for efficiency
Design, test, and refine AI-supported workflows (e.g., drafting, summarization, research, document analysis)
Validate AI outputs for accuracy, consistency, and defensibility in legal contexts
Develop prompt frameworks, playbooks, and repeatable use cases for firmwide use
Develop and deliver engaging training sessions, workshops, and one-on-one coaching on AI tools and best practices
Create user-friendly training materials, quick-reference guides, and internal communications
Act as a go-to resource for questions related to AI tools and capabilities
Develop trusted relationships with practice groups and administrative departments to understand evolving needs and identify opportunities for AI adoption.
Collaborate with the Knowledge Management team to integrate AI into existing KM systems and processes
Contribute to the development of best practices and internal standards for AI usage
Share insights and recommendations with KM leadership and firm stakeholders
Promote responsible, effective, and secure use of AI across the firm
Evaluate new tools and features with a practical, user-focused lens
Stay informed on emerging AI trends, particularly as they relate to legal services
Be flexible and willing to adapt to the changing needs of the position as AI continues to mature.