AI Client Solutions Leader

Axiom • Chicago, IL

9d • $250,000 - $310,000

About The Position

Axiom is seeking an AI Client Solutions Director for its Technology & Talent team. This senior, client-facing individual contributor will lead AI discovery, advisory, and solution-design conversations with clients, helping them move from interest in AI to responsible, measurable adoption. The role connects client business priorities, legal workflows, and technology requirements, and partners with the head of Legal Engineering and internal teams across commercial, delivery, product, technology, and legal talent functions.

The Director will shape practical AI-enabled solutions for corporate legal departments, combining Axiom talent, client technology environments, AI tools, process redesign, governance, and managed services. The role also contributes to repeatable solutioning frameworks and market-facing perspectives on AI-enabled legal services. Salary is listed as $250,000–$310,000 OTE. Axiom offers healthcare, life and disability coverage, a 401(k) with company match, paid sick and personal time off, paid parental leave, and other benefits.

Requirements

• At least 8 years of experience in AI, enterprise technology, digital transformation, legal technology, consulting, solutions architecture, or a related client-facing technical field.
• Experience leading client conversations about AI, data, automation, enterprise technology, or technology-enabled transformation.
• Strong working knowledge of generative AI, large language models, retrieval-augmented generation, AI agents, workflow automation, and enterprise AI deployment.
• Ability to communicate clearly and credibly with executive business stakeholders and technical IT audiences.
• Experience translating business problems into requirements, solution designs, implementation plans, and success measures.
• Working knowledge of Responsible AI, data privacy, AI governance, security, and risk-management considerations.
• Strong commercial judgment, executive presence, and facilitation skills, with the ability to structure complex cross-functional work.

Nice To Haves

• Familiarity with enterprise technology environments, including APIs, integrations, data flows, cloud platforms, identity and access management, security, and vendor risk processes.
• Experience with corporate legal departments, legal operations teams, alternative legal service providers, or legal technology providers.
• Experience engaging directly with CIO, CTO, CISO, procurement, enterprise architecture, or legal operations functions.
• Background in AI implementation, product management, solutions consulting, enterprise architecture, technical pre-sales, or managed services.
• Experience developing AI pilots, business cases, adoption strategies, change-management plans, or vendor evaluations; externally published articles or thought leadership are also relevant.
• Advanced degree in Computer Science, Information Systems, Business, Law, or a related field; Juris Doctor preferred.

Responsibilities

• Lead client discovery, advisory, and solution-design conversations as a senior AI subject matter expert.
• Build trusted relationships with senior stakeholders across legal, legal operations, IT, security, procurement, and AI program teams.
• Translate client priorities into AI use cases, solution requirements, implementation plans, and value cases.
• Partner with Sales, Account Management, Marketing, Delivery, Product, Technology, and Legal Talent colleagues on proposals, pilots, and scalable AI-enabled solutions.
• Design solutions combining Axiom talent, client technology ecosystems, AI tools, process redesign, governance, and managed services.
• Guide client conversations with IT, security, privacy, procurement, and architecture teams.
• Assess AI vendors, platforms, and client environments and recommend practical options aligned with client needs and Axiom’s capabilities.
• Contribute to executive presentations, workshops, demonstrations, technical exchanges, and thought-leadership initiatives.
• Develop repeatable frameworks, playbooks, use-case libraries, and client-facing collateral for AI solutioning.
• Represent Axiom in industry panels, forums, and external engagements focused on in-house legal teams.
• Advise legal innovation and knowledge-management teams on AI transformation strategy, rollout, policy, adoption, and success measures.
• Lead strategic client projects advancing practical AI adoption within legal departments, partnering with internal experts and delivery teams.
• Partner with Value Engineering and commercial colleagues to develop ROI frameworks and value narratives for in-house legal teams.
• Develop and publish market-facing analysis and executive content on AI-enabled legal services and the future of corporate legal.

Benefits

• Healthcare coverage
• Life and disability coverage
• 401(k) with company match
• Paid sick and personal time off
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed