AI Automation & IT Systems Architect

PromoCentric•Newmarket, NH

10d•Onsite

About The Position

We’re looking for a hands-on builder to own and execute our AI initiatives and handle a significant portion of our IT and systems architecture needs. This role exists to build and deploy real systems that remove manual work, connect fragmented tools, and materially improve speed, accuracy, and scalability—especially across production graphics (artwork proofs and color separations), ERP integrations, warehouse and production systems, and sales prospecting and targeting. This is an in-house role. You will work closely with our production, warehouse, graphics, and sales teams and must be local enough to commute to our Newmarket, NH office. You will personally design, code, deploy, integrate, and support the systems you create. We have clear, compounding opportunities to improve how our systems talk to each other and how work flows through the business: Faster, more consistent client artwork proofs, AI-assisted color separations for straightforward screen-printing jobs, Scalable design generation for client selection, Smarter, faster sales prospecting and targeting, Better connectivity between our ERP, warehouse management, bulk order processing, and production scheduling systems. Today, too much work is slowed down by manual steps, disconnected systems, and one-off workarounds. This role exists to fix that—by building durable, well-designed integrations and automation.

Requirements

Strong hands-on builder experience—shipping internal systems people actually rely on
Proven experience integrating systems via APIs, middleware, or custom workflows
Proficiency with automation, scripting, APIs, or lightweight application development
Ability to turn fragmented, messy workflows into reliable, connected systems
Solid IT and systems fundamentals (Microsoft 365, access control, troubleshooting)
Ability and willingness to work on-site and collaborate in person with operational teams

Nice To Haves

Art, design, or production graphics background (formal training or real-world experience)
Experience with screen printing, prepress, warehouse, or production workflows
Familiarity with vector and raster design pipelines (Illustrator, PDFs, SVGs, etc.)
Experience working with ERP, WMS, or manufacturing / production systems
Experience integrating AI into operational systems (not just prompting)

Responsibilities

Automate creation of client-ready artwork proofs
Enforce layout, branding, and production rules
Reduce revision cycles and manual designer labor
Improve handoff from sales → graphics → production
Build a pipeline for basic / straightforward separations
Automatically route complex art to human review
Include QA checks so production receives reliable output
Measure throughput, accuracy, and exception rates
Generate curated design sets clients can choose from
Apply guardrails for brand standards and trademark risk
Output production-ready vector formats where possible
Connect our existing ERP to other tools via APIs, middleware, or custom integrations, including: Warehouse management systems, Bulk order processing tools, Production scheduling and capacity planning systems
Reduce duplicate data entry and manual reconciliation
Improve reliability and flow of data across operations
Build tools that help reps identify and prioritize accounts
Automate research summaries and targeting insights
Reduce time to first draft for outbound outreach
Microsoft 365 administration (accounts, access, permissions)
Device and user lifecycle (onboarding/offboarding)
Security basics (MFA, backups, access controls)
Coordinate with outside IT support when appropriate
Analyze existing processes and systems to identify inefficiencies and constraints
Translate business problems into solvable system and automation opportunities
Translate business requirements into technical specifications and architectures
Personally design and build integrations, automations, and internal tools
Ensure systems are maintainable, testable, and well-structured
Research and evaluate existing and emerging technologies
Recommend solutions based on business fit, scalability, cost, and risk
Lead implementations end-to-end, from concept through deployment
Guide any supporting developers or vendors when used, while remaining hands-on
Ensure systems meet business objectives and technical best practices
Design systems for scalability, security, and performance
Troubleshoot issues across integrated systems
Establish backup, recovery, and failure-mode considerations
Act as a bridge between technical and non-technical teams
Clearly communicate system concepts, tradeoffs, and progress
Keep stakeholders aligned on scope, expectations, and outcomes
Create and maintain technical and architectural documentation
Document integrations, data flows, operational procedures, and diagrams
Reduce single-point knowledge risk through clear documentation