IT Systems Automation & AI Specialist

Arnold Machine Inc•Tiffin, OH

1d•Onsite

About The Position

Arnold Machine Inc., located in Tiffin, OH, specializes in designing and manufacturing highly customized automated equipment. The company is seeking a proactive and self-motivated IT Systems Automation & AI Specialist with 3-5 years of experience, who excels in a hands-on, solutions-oriented environment. This role is crucial for building automation, developing AI-enabled tools, and optimizing enterprise systems to enhance operational efficiency, data quality, and decision-making throughout the organization. The specialist will work in conjunction with a managed service provider (MSP) that handles daily end-user and system administration, taking ownership of automation initiatives, system integrations, escalations, and continuous improvement efforts. Reporting to the Director of Information & Technology Systems, this position is instrumental in advancing IT capabilities through the implementation of scalable tools and modern technologies.

Requirements

3–5 years of experience in IT systems, automation, or technical analyst roles
Proficiency with Windows 11 and Microsoft 365, with a foundational understanding of Azure / Entra ID
Experience with ERP systems and CAD-related integrations
Hands-on experience with scripting or development (PowerShell, Python, or similar)
Familiarity with Power Automate, low-code/no-code platforms, APIs, and AI-assisted development tools
Strong analytical, troubleshooting, and problem-solving skills with attention to detail
Ability to manage multiple priorities in a fast-paced environment while working both independently and collaboratively
Excellent written and verbal communication skills, including clear and structured documentation

Nice To Haves

Manufacturing or engineering environment experience preferred
SyteLine ERP experience preferred

Responsibilities

Design, build, and maintain internal automation solutions using Power Automate, PowerShell, Python, and low-/no-code platforms.
Develop AI-assisted tools and workflows to streamline reporting, data processing, system administration tasks, and cross-system integrations.
Identify repetitive or manual processes and implement automation or AI-driven improvements while ensuring transparency, traceability, and security.
Support SyteLine ERP, CAD Link, engineering integrations, and reporting platforms.
Assist with data flows, validation, and vendor coordination during system upgrades or integrations.
Develop reports, dashboards, and scoreboards that provide clear, consistent operational insights.
Contribute to IT initiatives including automation, infrastructure upgrades, and security enhancements.
Assist with testing, documentation, validation, and user enablement while collaborating with internal teams, MSPs, and external vendors to deliver scalable solutions.
Respond to escalated or time-sensitive IT issues requiring deeper systems or automation expertise.
Coordinate resolution with the MSP as needed; this is a secondary responsibility.
Ensure all automation and AI solutions align with company security and compliance standards.
Support MFA, access reviews, audit preparation, and change control processes for scripts, workflows, and integrations.
Maintain structured documentation for automation, integrations, and workflows to support long-term maintainability, ISO compliance, and future AI/RAG initiatives.
Partner with engineering, operations, and business teams to identify opportunities for system improvements, ensuring solutions are practical, scalable, and aligned with business goals.