About The Position

We’re helping a fast-growing painting business and its associated consulting platform find an Automation & AI Systems Specialist to support operational scale. The business operates both as a service provider and as a platform helping other painting companies grow. As demand increases, the focus is on building structured, scalable systems that reduce manual work, improve efficiency, and support long-term growth. The Role This is a hands-on role focused on analyzing, optimizing, and automating core business workflows , with AI introduced where it creates clear and measurable value. You will work directly with the founder to map operations end-to-end, identify inefficiencies, and build systems that improve speed, reliability, and scalability. This is not an experimental AI role. The focus is on practical implementation and execution , starting with traditional automation and layering in AI where appropriate.

Requirements

  • 3–5+ years of experience in automation, systems building, or workflow optimisation
  • Proven experience designing and implementing automation workflows
  • Hands-on experience with tools such as n8n, Make, Zapier , or similar
  • Experience applying AI (LLMs) within business workflows and automation
  • Experience integrating systems via APIs and webhooks
  • Experience working with CRM systems (Pipedrive preferred)
  • Strong ability to analyze and improve business processes
  • Ability to work independently with high ownership
  • Strong problem-solving skills with an execution-focused mindset

Nice To Haves

  • Basic programming knowledge (e.g., Python)
  • Experience building internal tools or operational systems
  • Experience in service-based or operations-heavy businesses

Responsibilities

  • Workflow Analysis & Optimisation (Core Focus)
  • Map and document workflows across sales, operations, and administration
  • Analyze current systems (including CRM workflows) and identify inefficiencies
  • Redesign processes to improve clarity, speed, and scalability
  • Establish structured, repeatable workflows across the business
  • Automation Development
  • Design and implement automation workflows across systems
  • Integrate tools using APIs, webhooks, and platforms such as Make, Zapier, or n8n
  • Automate key processes including: Quoting and proposals, Invoicing and payment workflows, Job and project coordination, Internal communication and task triggers
  • AI Enablement (Applied Use Cases)
  • Introduce AI solutions where they deliver clear operational value
  • Support development of: AI-assisted quoting and proposal generation, Internal knowledge systems, Operational support tools for teams
  • Ensure outputs are reliable, accurate, and aligned with business processes
  • Systems Ownership & Continuous Improvement
  • Take ownership of automation and systems across the business
  • Recommend tools, architecture, and improvements proactively
  • Continuously test, refine, and optimise system performance
  • Document workflows and system architecture for scalability
  • Founder Collaboration
  • Work closely with the founder to translate business needs into execution
  • Provide recommendations and challenge assumptions when needed
  • Operate independently while maintaining alignment through regular check-ins
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