AI & Automation Engineer

BELLWETHER COMMUNITY CREDIT UNION•Manchester, NH
•Hybrid

About The Position

Bellwether Community Credit Union is seeking a hands-on AI & Automation Engineer to develop practical technology solutions that reduce repetitive work, improve accuracy, and enable employees to focus on higher-value tasks. The role involves creating AI-powered workflows, connecting systems, and improving data use while protecting member security and confidentiality. The engineer will collaborate with departments across the credit union and with technology partners to identify business needs, build and maintain solutions, and measure their value. The work includes scripting, integrations, workflow automation, data processing and reporting, applying AI and large language model technologies, and supporting reliable and secure production operations. The role also evaluates emerging tools, coordinates with a core banking vendor and managed service provider, and maintains documentation and procedures for operations and compliance. The position is based in Manchester, New Hampshire, and is full-time, hybrid, and exempt.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Data Analytics, or a related field, or equivalent hands-on experience.
  • 3–5 years of experience in software development, scripting, automation, data engineering, analytics, or systems integration.
  • Experience handling confidential information in a financial institution or another regulated environment.
  • Strong experience with Python and SQL, along with PowerShell or a similar scripting language.
  • Experience with REST APIs, JSON, CSV, flat files, and SFTP integrations.
  • Familiarity with workflow automation platforms such as n8n, Power Automate, or similar tools.
  • Hands-on experience applying AI or LLM services to business solutions, including document processing, prompt design, and agent workflows.
  • Experience with relational databases, data extracts, transformations, and reporting.
  • Familiarity with Git or other version control tools and technical documentation.
  • Ability to balance multiple projects, prioritize deadlines, and work independently.
  • Ability to explain technical concepts to employees, leadership, and outside partners.
  • Detail-oriented, organized, and committed to protecting confidential information.
  • Problem-solving skills and interest in understanding systems and finding better ways to work.
  • Curiosity about emerging technology and interest in using AI to address business challenges.

Nice To Haves

  • Credit union or financial institution experience.
  • Familiarity with core banking systems and credit union operations.
  • Experience working with software vendors or managed service providers.
  • Knowledge of Power BI or similar reporting tools.
  • Exposure to cloud, on-premises, or containerized application environments.
  • Awareness of financial industry security and regulatory expectations, including GLBA, FFIEC, and NCUA guidelines.

Responsibilities

  • Design, build, and launch AI-powered solutions and automated workflows that simplify business processes.
  • Partner with departments to identify automation opportunities, understand business needs, and measure results.
  • Develop scripts, integrations, and automated processes using Python, SQL, PowerShell, APIs, and workflow automation tools.
  • Apply AI and large language model technologies to business needs such as document processing, information retrieval, and workflow automation.
  • Connect systems and improve data collection, organization, validation, and reporting.
  • Monitor and maintain production automations to ensure they remain reliable, secure, and effective.
  • Work with the core banking vendor and managed service provider on system integrations, data connections, and technical improvements.
  • Evaluate emerging AI tools and technologies and recommend solutions aligned with business needs, cost, and security requirements.
  • Maintain documentation, performance reporting, and procedures that support operations and compliance.
  • Exhibit and reflect the Credit Union’s Core Values: People First, Local Focus, Always Learning, Driven with Purpose, and Own Our Outcomes.
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