Aging Case Aide 2 (Local Government) - Lehigh County Area Agency on Aging
About The Position
The Lehigh County Aging and Adult Services is looking for a caring and motivated Aging Case Aide 2 who enjoys helping older adults. In this role, you will make a positive difference by guiding consumers to the services and support they need. Every day will bring new opportunities to learn, connect, and make someone’s life easier. Join a team that values compassion, teamwork, and strong communication! This position supports older adults by gathering information, assisting with program applications, and helping connect individuals to community services. Your work ensures consumers receive accurate guidance and timely referrals.
Requirements
- One year as an Aging Case Aide 1; or Two years of public contact work, including one year in a human services program; or Any equivalent combination of experience and training.
- Must meet the PA residency requirement.
- Must be able to perform essential job functions.
- A conditional offer of employment will require submission of criminal history reports.
Nice To Haves
- Hiring preference for this vacancy may be given to candidates who live within Lehigh County.
Responsibilities
- Record new referrals and update consumer information received from phone calls and other sources
- Identify needs during incoming calls and provide information or referral guidance
- Help consumers complete program applications and determine eligibility for benefits
- Interview individuals to collect details needed for services and document case histories
- Participate in wellness fairs and assist with special events and holiday programs
- Maintain accurate data and organize daily information for the intake unit
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
