Aging Case Aide 2 (Local Government)
Commonwealth of Pennsylvania•Allegheny County, PA
•Hybrid
About The Position
Join a team of passionate and hard working individuals at the Department of Human Services, Area Agency on Aging. We are looking for a self starter who is able to adapt and work with minimal supervision. This role offers a positive environment where teamwork and compassion guide the work. Join a mission that focuses on helping people stay independent and informed.
Requirements
- One year as an Aging Case Aide 1; or Two years of public contact work, including one year in a human services program; or Any equivalent combination of experience and training.
- Meet the PA residency requirement.
- Able to perform essential job functions.
- Satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
- Pass a background investigation.
Nice To Haves
- Hiring preference for this vacancy may be given to candidates who live within Allegheny County.
Responsibilities
- Process Personal Care Home supplement applications and coordinate with agencies to resolve issues
- Track annual recertifications, send notices, and follow up with Personal Care Homes
- Provide clear explanations about services and assist with scheduling, referrals, and follow-up
- Check incoming consumer data for accuracy and refer complex concerns to caseworkers
- Record all case activities in required computer systems and maintain organized files
- Provide relevant program information and request or distribute materials as needed
Benefits
- Telework may be an option part-time, hybrid work of up to two days per week after six months of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
