Aging Care Manager 3 (LG) - Allegheny County Area Agency on Aging, Protective Services
About The Position
Allegheny County Department of Human Services, Area Agency on Aging is expanding its Protective Services Unit. We are looking for robust and compassionate professionals to assist in protecting and empowering the older adults in our community. These Aging Care Manager 3 roles perform protective services investigations, provide expert guidance during key processes, and contribute directly to our mission. Please join us as a team dedicated to this worthy endeavor. These positions support a caseload of vulnerable older adults who need protection from abuse, exploitation, abandonment, or self-neglect. Work involves conducting protective service investigations, providing technical support to staff and contractors, and other actions that rely on maintaining, updating, and applying extensive knowledge of Aging programs, services, and regulations.
Requirements
- One year as an Aging Care Manager 2 or Aging Program Assessor; or One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- Pass a background investigation.
- Submit and approve satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
Nice To Haves
- Hiring preference for this vacancy may be given to candidates who live within Allegheny County.
Responsibilities
- Receive and screen Reports of Need for Protective Services to determine level of urgency and ensure timely follow-up
- Conduct interviews, review detailed medical and financial records, and analyze information and evidence; determine, recommend, and follow through with actions needed to provide appropriate protection and support
- Participate in case conferencing with law enforcement, legal, behavioral health, social service, and other professionals as needed to resolve challenging or complex cases
- Participate in care and service planning with individual older adults to reduce and eliminate risk; provide referrals to community organizations for follow-up or other case managers for on-going case supervision
- Provide expert support to staff and community partners regarding regulations and procedures
- Maintain detailed, organized records, logs, and written reports to support case activity
Benefits
- Telework opportunity (part-time)
- Hybrid work up to two days per week after six months of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
