Aging Care Manager 3 - Protective Services (Local Government)

Commonwealth of Pennsylvania•Wayne County, PA
•Onsite

About The Position

Wayne County Area Agency on Aging in Honesdale, Pennsylvania, is seeking an Aging Care Manager 3 to support protective services for adults age 60 and older with complex or high-risk needs. The position involves assessment, case management, service coordination, and oversight to promote clients’ safety, independence, and quality of life. The role requires sound judgment and careful coordination of cases. The Aging Care Manager 3 conducts complex investigations, assesses clients’ needs and risks, develops and monitors protective service plans, coordinates with legal and community partners, and provides guidance to professional staff. This is a full-time, onsite position with regular hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, including a 60-minute lunch. Overnight or out-of-county travel for meetings and trainings may be required. Hours may be irregular, including evenings, weekends, or holidays, and the employee is required to participate in an on-call rotation. Telework is not available. Applicants must meet Pennsylvania residency requirements, be able to perform essential job functions, and pass a background investigation. A conditional offer requires drug screening and satisfactory criminal history clearances, including Pennsylvania State Police, Pennsylvania Child Abuse History, and FBI fingerprint clearances. Applicants must provide eligibility-supporting experience and education on the application; if claiming qualifying education, they must attach college transcripts. Resumes and cover letters will not be considered for eligibility determination.

Requirements

  • One year of experience as an Aging Care Manager 2 or Aging Program Assessor; or one and one-half years of professional human services, law enforcement, or nursing experience and a bachelor’s degree in social sciences, behavioral sciences, human services, or a closely related field; or an equivalent combination of experience and training that includes six months of professional human services, law enforcement, or nursing experience.
  • Meet the Pennsylvania residency requirement.
  • Be able to perform the essential job functions.
  • Pass a background investigation.
  • Upon conditional offer, pass a drug screening and submit satisfactory criminal history reports, including Pennsylvania State Police, Pennsylvania Child Abuse History, and FBI fingerprint clearances.
  • Provide detailed experience and education information on the application. Applicants claiming education must attach college transcripts; unofficial transcripts are acceptable.
  • Submit the application and required materials by the posting closing date.

Responsibilities

  • Conduct thorough investigations into allegations of abuse, neglect, exploitation, or abandonment.
  • Evaluate older adults’ medical, social, psychological, financial, and environmental needs.
  • Develop, implement, and oversee protective service plans to reduce or remove risks.
  • Recommend court actions, coordinate interventions, and provide testimony when required.
  • Collaborate with service agencies, healthcare providers, courts, and community partners to support client needs.
  • Provide direction and consultation to professional staff and review casework for quality and compliance.
  • Participate in the required on-call rotation.
  • Travel overnight or outside the county for meetings and trainings as needed.

Benefits

  • An excellent benefits package is included.
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