AGING CARE MANAGEMENT SUPERVISOR 1

Dauphin County•Harrisburg, PA

About The Position

Dauphin County Area Agency on Aging is hiring a full-time, day-shift Aging Care Management Supervisor 1. The position supervises Care Managers and Case Aides and oversees coordination of client services. It assists with employee training on Agency policies, procedures, and methods and ensures compliance with applicable federal, state, and county laws and regulations. The supervisor oversees staff providing care management to Area Agency on Aging clients from the main and/or focal point offices. Supervision includes case reviews, individual and staff meetings, and joint home visits to ensure adherence to quality assurance standards, Pennsylvania Department of Aging regulations, and Agency policies and procedures. The role also supervises the Family Caregiver Support Program (FCSP), monitors state and federal budget expenditures and the need for a waiting list, and helps develop and coordinate care management, quality assurance, and training activities. Additional duties include evaluating staff performance, conducting staff training, monitoring the Unit’s data-management activities jointly with the Data Manager, supervising on-call Protective Services workers on a rotating basis and other Care Management staff as needed, and participating in hiring Care Managers and Case Aides. The position works with considerable independence and reports to the Aging Care Management Supervisor 3. The hourly rate is $22.94.

Requirements

Three years of experience in public or private social work.
A bachelor's degree that includes or is supplemented by 12 semester hours of college-level coursework in sociology, social welfare, psychology, gerontology, or other related social sciences.
At the time of hire, a valid driver's license and positive driving record, favorable criminal background check, child abuse and FBI clearances, and favorable references are required.
Proof of a valid Pennsylvania driver's license must be provided within 60 days of hire. An alternative form of identification is accepted for applicants who are ineligible for a Pennsylvania driver's license under 67 PA. Code § 83 when driving is not an essential function of the position.

Responsibilities

Supervise Care Managers and Case Aides providing care management to Area Agency on Aging clients.
Review cases and conduct individual meetings, staff meetings, and joint home visits to ensure compliance with quality assurance standards, Pennsylvania Department of Aging regulations, and Agency policies and procedures.
Supervise the Family Caregiver Support Program (FCSP).
Monitor state and federal budgets for expenditure rates and determine whether a waiting list is needed.
Assist in developing and coordinating care management, quality assurance, and training activities.
Evaluate and develop staff performance.
Conduct staff training activities.
Monitor the appropriateness, adequacy, and accuracy of Unit data-management activities jointly with the Data Manager.
Supervise on-call Protective Services workers on a rotating basis and other Care Management staff as needed.
Participate in hiring Aging Care Managers and Case Aides.
Assist in training employees on applicable Agency policies, procedures, and methods and assure compliance with applicable laws and regulations.