Agent

Pinkerton•Kent, WA

8d•$31 - $33

About The Position

Pinkerton provides enterprise risk management services and programs tailored to its clients. The Agent performs a variety of duties depending on the assignment, which may include concierge-level, residential, campus, and event security; response services; basic driving; and investigations. The schedule is Friday, Saturday, and Sunday, from 5 PM to 5 AM.

Requirements

High school diploma or GED, with law enforcement, military, and/or security experience.
A current Washington Unarmed and Armed Guard license, valid Washington CPL, current and valid HR218/LEOSA with a current annual firearm qualification card, or qualifying reciprocal out-of-state CCW.
Completion of Pinkerton’s licensing process, which requires additional training and may include verification of required licenses and affiliation with the appropriate Pinkerton entity.
Concierge-level customer service knowledge.
Ability to complete thorough and accurate investigations and reports.
Experience with access control systems, CCTV, and alarm monitoring.
Problem-resolution skills.
Ability to interact effectively at all levels and across diverse cultures.
Effective verbal and written communication skills.
Computer knowledge, including Microsoft Office.

Responsibilities

Represent Pinkerton’s core values of integrity, vigilance, and excellence.
Provide concierge-level security at client locations and/or events.
Deescalate tense situations or individuals.
Write detailed incident reports after incidents, occurrences, or variances that warrant documentation.
Conduct investigations and complete investigative reports.
Oversee external campus drop-offs and pick-ups and conduct perimeter patrols, as assigned.
Provide response services related to emergency and crisis planning, high-risk terminations, workforce disruptions, natural disasters, civil unrest, and threat monitoring.
Transport the client to and from company locations and/or events, as assigned.
Secure the client’s residential perimeter, review CCTV, manage access controls, and respond to alarms, as assigned.
Identify and escalate equipment deficiencies or failures.
Perform other duties as assigned.