AGENT - RECEPTION/EXPEDITION (Montréal)

CMA CGMMontreal, QC
Onsite

About The Position

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment. PRINCIPLE MISSION: Coordinate the activities of the warehouse to ensure quick, efficient, and courteous customer service at the best price for the company and clients. Keep clients informed of the status of their shipments.

Requirements

  • High school diploma
  • 1-3 years in the transport industry, namely warehousing, with exposure to customer service.
  • Advanced knowledge of MS Office.
  • Fully fluent in French and English both oral and written and ability to communicate clearly.
  • Sense of urgency, team player, precise with attention to detail, and speed of execution are all competencies required.

Responsibilities

  • Understand and follow ISO warehouse procedures.
  • Process client orders according to instructions.
  • Perform data entry in the operational system.
  • Bill clients, ensuring that all charges for services rendered are included.
  • Follow-up on incomplete orders.
  • Contact transport suppliers for pickup or delivery.
  • Prepare documentation related to the transport.
  • Filing.
  • Manage the inventory or verification of inventory.
  • Other tasks as assigned by the immediate supervisor.

Benefits

  • A Competitive Compensation Package
  • Comprehensive Health & Dental Benefits
  • Professional Development Opportunities
  • Continuing Education
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