Security Officer Reception Operations Agent

Allied Universal • Westfield, NJ

4d • Onsite

About The Position

As a Security Officer Reception Operations Agent in Westfield, NJ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location as a Front Desk professional, where you will welcome visitors, manage access, support security-related procedures, and provide exceptional customer service and communication. In this visible role, you will help to create a welcoming, orderly environment while working with a team that values being agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.

Requirements

• Possess at least 2 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by following site-specific procedures, assisting patients, visitors, and/or staff, and supporting security-related protocols for the location.
• Monitor access to the lobby and reception area, verify identification and/or visitor credentials as required, and help to deter unauthorized entry through attentive front desk presence.
• Answer questions, give directions, and communicate with staff regarding arrivals, deliveries, appointments, and/or other front desk activity in a professional manner.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and document security-related events according to site procedures.
• Support emergency response activities when appropriate, including notifying the proper contacts, relaying information, and assisting with front desk communication during medical and/or facility-related events.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED