Security Officer Lobby Reception

Allied Universal • Wilmington, DE

1d • Onsite

About The Position

As a Security Officer Lobby Reception in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will welcome visitors, monitor access, support security-related procedures, and provide outstanding customer service and communication. In this professional setting, you will represent a caring, agile, and reliable team that puts people first, works together, and acts with integrity while helping to create a smooth and confident arrival experience for everyone entering the property.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a commercial real estate location.
• Monitor front desk activity, manage visitor access protocols, and document arrivals, departures, and other routine front lobby interactions according to site guidelines.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, escalating concerns to property management and/or emergency services when appropriate.
• Support day-to-day front desk operations by answering questions, providing directions, maintaining awareness of lobby activity, and reporting maintenance, access, and other security-related concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED