Security Officer - Reception Security

Allied Universal • Indianapolis, IN

1d • Onsite

About The Position

As a Security Officer Reception Security in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk Officer at a professional commercial real estate location, where you will welcome visitors, manage access and badge activity, monitor the front entrance, and support security-related protocols with professionalism and care. In this visible role, you will deliver outstanding customer service, communicate clearly, and bring our agile, reliable, innovative, and integrity-driven values to every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients, tenants, visitors, and staff by carrying out site-specific security-related procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor lobby and front desk activity, greet visitors, verify identification and/or access credentials, and help to control entry in accordance with property policies and procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, while documenting relevant details and communicating with building contacts and/or Allied Universal leadership.
• Support visitor management functions by maintaining logs, issuing visitor passes or badges, and directing guests, vendors, and delivery personnel to appropriate locations within the property.
• Answer phones, provide directions and general assistance, and report unusual activity, maintenance concerns, and/or security-related issues observed at the front desk.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED