AGENT DEVELOPMENT MANAGER

Dollar General • Goodlettsville, TN

11d

About The Position

The Agent Development Manager manages the delivery and ongoing evolution of the agent portfolio in partnership with business stakeholders. The role translates business opportunities into prioritized development work, ensures quality delivery, and maintains alignment between agent capabilities, user needs, and business outcomes.

The manager leads prioritization and delivery across the portfolio, partners with business leaders and subject-matter experts to define opportunities and success measures, and manages agent development teams and delivery practices. The position oversees the software development lifecycle for agent solutions and coordinates dependencies with technology teams. It also reports portfolio progress, outcomes, risks, and resource needs to leadership.

Dollar General describes its mission as “Serving Others” and its business as providing everyday value through convenient neighborhood locations.

Requirements

• Strong understanding of software development, product delivery, and AI/agent application development.
• Excellent business-partnership, requirements, prioritization, and stakeholder-management skills.
• Ability to lead teams through complex delivery efforts with competing priorities.
• Strong understanding of software quality, testing, release management, and production support.
• Strong analytical and problem-solving ability with a focus on measurable outcomes.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced environment using multiple systems and tools.
• Bachelor's degree in computer science, information technology, engineering, business, or a related field, and 6+ years of experience in software development, product delivery, technology, or related fields, including team leadership or management experience. An equivalent combination of education and/or experience may be considered.

Nice To Haves

• Experience delivering AI, automation, or agentic solutions.

Responsibilities

• Lead prioritization and delivery of the agent portfolio, balancing business value, technical feasibility, risk, capacity, and time to value.
• Partner with business leaders and subject-matter experts to identify opportunities, define requirements, establish success measures, and drive adoption.
• Manage agent development teams and delivery practices, establishing expectations for execution, quality, documentation, and accountability.
• Oversee the software development lifecycle for agent solutions, including design, development, testing, release, monitoring, and continuous improvement.
• Coordinate dependencies across platform, data, security, architecture, and other technology teams to remove delivery barriers.
• Report portfolio progress, outcomes, risks, and resource needs to leadership and maintain transparent delivery plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager