Agency Management Specialist - Remote in the State of NY or CT (Remote)

Selective Insurance Company of America•UNAVAILABLE, New York

2d•Remote

About The Position

Serves as a liaison and relationship manager between Selective and its agents, regional underwriting team, and corporate departments. Assesses agency strengths and weaknesses and helps agents achieve shared goals for profitable growth in volume and policy count. Ensures agents understand and use Selective initiatives, products, policies, procedures, and services. All duties must be performed in compliance with applicable legal and regulatory requirements. The role is remote in New York or Connecticut, with automobile travel within the territory representing approximately 40–50% of the employee’s time.

Requirements

Results-oriented, with a proven track record of establishing, prioritizing, and achieving business goals.
Superior communication, negotiation, and presentation skills.
High achiever with superior organizational skills; self-motivated, proactive, flexible, and able to work independently from a remote location.
Able to maximize technology to ensure high productivity; proficient with Microsoft Word, Excel, PowerPoint, and internal business-related software.
Valid state-issued driver’s license in good standing and ability to drive an automobile.
College degree preferred, with 5+ years of underwriting, marketing, or field underwriting experience.

Nice To Haves

Three years of Agency Management and rating experience preferred.
College degree preferred.

Responsibilities

Develop an agency force that pre-qualifies accounts, rates in-house using CLAS, processes small business through One & Done and/or the Service Center, and recognizes the value of the Agency Management Specialist in writing profitable new business and achieving agency goals.
Make consistent underwriting decisions, adhere to company pricing philosophies, and promote ease of doing business with Selective.
Monitor agency results and follow up with agents regarding growth, profitability, share of wallet, and compliance with company initiatives, procedures, and policies.
Develop professional working relationships with agents, regional underwriting and claim teams, and corporate departments; assist in directing BSU technical specialists for regional ITS training of agency personnel.
Maintain open two-way communication between agents and the company and encourage agent use of Selective systems, including CLAS, PLUS, and e-Select.
Perform inspections as determined by the Loss Control Guide, recommend risk improvements or deficiency corrections, follow up promptly, and document files accordingly.
Stay alert to industry information, new ideas, products, and changes in other carriers’ philosophies that could affect Selective, and advise the company accordingly.
Audit agents’ One & Done books of business and provide quality assurance feedback to agents and the underwriting team.
Meet regularly and frequently with CMS, Loss Control Representatives, Bond Representatives, and Personal Lines Representatives, if applicable, to discuss agency growth and profit opportunities.
Drive an automobile to travel within the assigned territory.