Aftermarket Manager - Sioux Falls, SD

C & B Ag • Sioux Falls, SD

2d

About The Position

C & B Operations is hiring an Aftermarket Manager for its John Deere dealership in Sioux Falls, South Dakota. The role manages the Service and Parts Departments, with responsibility for customer satisfaction, sales growth, disciplined expense control, employee development and engagement, and maximizing return on investment by improving department processes. The manager owns department performance, budgets, and goals aligned with company objectives.

Requirements

• At least 3 years of experience working in a service or parts department.
• Valid driver's license and a safe driving record.
• Must successfully complete a pre-employment drug test and background check.

Nice To Haves

• Demonstrated experience consistently meeting performance metrics.
• Experience using Service ADVISOR, Parts ADVISOR, Equip, or other computer-based dealership programs.
• Knowledge of lawn, turf, and/or compact construction equipment or operations practices.

Responsibilities

• Lead and enforce Service and Parts Department processes to support customer satisfaction and operational excellence.
• Own Aftermarket performance, budgets, and goals aligned with company objectives.
• Execute service and parts marketing plans and coordinate customer events, clinics, and field days.
• Oversee warranty and product program claims to support timely submission and maximum recovery.
• Schedule, assign, and manage workloads according to technician skills and capacity.
• Review work orders for accuracy, completeness, and proper billing.
• Train, develop, and evaluate service and parts personnel; ensure training compliance and certifications.
• Manage fleet, tools, equipment, inventory, and location organization.
• Maintain safety, cleanliness, and compliance with DOT and regulatory standards.
• Stay current on lawn, turf, and compact construction equipment.
• Attract, retain, and assist with the development of department personnel.
• Grow sales and exercise disciplined expense control.

Benefits

• Competitive pay based on experience.
• Medical, dental, vision, and accident insurance.
• Short-term disability insurance.
• Life insurance.
• 401(k) with generous match.
• Progressive paid time off.
• Paid holidays.
• On-the-job training programs and opportunities for career growth and promotion within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed