After Sales Technician

Singer Vehicle Design•Carson, CA

3d•Onsite

About The Position

At Singer Vehicle Design, we believe Everything is Important. That’s why every nut, bolt, stitch, and finish matters when we restore and reimagine Porsche 911s into some of the most beautiful and respected cars in the world. We’re looking for an Aftersales Technician to bring their passion, precision, and problem-solving skills to our team in Carson, CA. If you share our passion for beautiful cars, thrive on details, and want to be part of something extraordinary, this is your chance. This is a fast-paced and exciting role which requires consistent high-level of performance and quality with strong emphasis on and value for customer satisfaction.

Requirements

High school diploma
Six (6) plus years of professional work experience
Experience with professional automotive, motorsport, or high-end restoration
Experience with engine and body control systems, data acquisition, hardware, and software tools
Ability to handle, repair and work around delicate cars and components
Must demonstrate proficiency in driving a manual transmission vehicle

Nice To Haves

ASE or Porsche certification

Responsibilities

Provide support to Engineering on work instructions and build process updates
Work in a cross-functional team environment as a strong team player and demonstrate ability to work with other functional groups to achieve company-wide goals
Liaise with Product Experience team and Singer’s global partner network to assist in remote diagnosing and repairs of vehicles in the field
Travel to support on location vehicle repairs, customer events, and vehicle development as required
Perform Porsche/Singer vehicle maintenance services as specified
Conduct Pre-Delivery Inspections and is a subject matter expert on the entire PDI process
Partner with and supports all Singer Engineering teams to provide feedback, assistance, and support on all prototype and production vehicles
Support Singer production teams with training and education, both new hires and existing team members
Identify and diagnoses customer concerns per manufacturers specification and guidelines
Document cause of failure and correction to satisfy customers understanding
Use diagnostic tools to test vehicle systems
Perform thorough inspection of customer's vehicle, reporting all required repairs and preventive maintenance
Perform tear downs, repairs, and upgrades to vehicles
Assemble vehicle components such as suspension, brakes, interior parts and panels, powertrain installation and removal, mounting and balancing tires
Diagnose and repairs electrical faults with confidence
Perform quality inspections prior to returning the vehicle to the customer
Road tests and validates repairs, services, or upgrades