After Sales Launch Manager (ASLM)
About The Position
Stefanini Group is hiring! Stefanini is looking for an After Sales Launch Manager (ASLM) to join their team. The After Sales Launch Manager (ASLM) role is a key strategic component to the overall success of timely and accurate support of a new vehicle program. The ASLM is responsible for the upfront engagement with Vehicle Engineering teams on designated programs to identify program requirements and communicate applicable requirements. The ASLM is considered the lead for their program(s) and remains engaged with his/her assigned programs throughout their lifecycle coordinating related impact assessments and launch readiness reports. Although this role resides within Technical Service Operations (TSO), the ASLM's responsibilities span across TSO, Parts Supply Chain, Accessories, Purchasing, and Technical Training.
Requirements
- Bachelor's degree in supply chain, automotive, program management, engineering, or related field
- Ability to interact and network effectively with various personality types
- Manage multiple projects simultaneously
- Strong communication skills--written and verbal
- Efficient with office tools, such as PowerPoint, Excel, Word, PowerBI, and QlikSense
- Ability to multitask and work in a fast-paced environment
- 3+ years of engineering and/or aftersales experience in the automotive or related industry
- Self-motivated, does not require constant direction, can prioritize and identify urgent needs
Nice To Haves
- 5+ years' work experience on program launches
- Strong technical aptitude and understanding of the dealership environment
- Strong organizational, self-management, and negotiations skills
- Experience in presenting ideas and concepts to all levels of management
- Ability to speak English, Chinese and Spanish
- Prior program management experience in a technical capacity
- Fluent in Chinese (Mandarin) and Spanish is a bonus.
Responsibilities
- Self-starter with strong work ethic
- Able to identify what items need to be addressed autonomously
- Upfront engagement with Engineering as the liaison to communicate requirements/needs while documenting vehicle requirements
- Cross-functional coordination with various levels of management to complete impact analysis and launch/dealer readiness assessments
- Manage, track, and report critical deliverables to support vehicle program launches
- Escalate issues early and quickly for resolution and awareness
- Advance integration efforts with global counterparts with focus on new vehicle planning and readiness efforts
- Prepare and effectively deliver executive management presentations related to MPR responsibilities
- Assist with TSO / benchmarking activities
Benefits
- bonuses or other incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
