Affordable Leasing Agent

CRMG • Portland, OR

8d • Onsite

About The Position

CRMG is looking for an Affordable Leasing Agent with amazing attention to detail and exceptional customer service for the 796-unit apartment community of New Columbia Apartments. Amenities at this apartment community include playgrounds, community gardens, and a village market. The Affordable Leasing Agent will be responsible for facilitating the apartment leasing process, conducting property tours, processing resident applications, responding to resident questions and concerns in a professional and timely manner, completing weekly or monthly reports on leasing activity and occupancy, and supporting community-building efforts and help foster a safe, inclusive environment. Additionally, must verify eligibility based on program guidelines like LIHTC, PHB, and RAD. If you're excited to learn and grow in the exciting world of property management, we want to hear from you!

Requirements

• One (1) year of previous customer service experience (required)
• Basic experience with MS365 including Outlook, Teams, Word, and Excel
• Effectively deal with a diverse population in a professional, constructive and productive manner
• Able to prioritize and coordinate details of multiple projects or tasks
• Basic math skills such as addition, subtraction, multiplication, division, and percentages
• Good verbal, written, and interpersonal communication skills
• Strong organizational skills, attention to detail, self-motivated, and high energy
• Awareness and ability to adhere to all landlord/tenant laws, State and Federal Labor Laws, Fair Housing, and safety protocols
• High School degree or equivalent
• A current valid driver’s license, a clean driving record, and proof of auto insurance

Nice To Haves

• Previous affordable property management experience (preferred)

Responsibilities

• Facilitating the apartment leasing process
• Conducting property tours
• Processing resident applications
• Responding to resident questions and concerns in a professional and timely manner
• Completing weekly or monthly reports on leasing activity and occupancy
• Supporting community-building efforts and help foster a safe, inclusive environment
• Verifying eligibility based on program guidelines like LIHTC, PHB, and RAD

Benefits

• Medical, Dental, Vision Insurance
• Employer-paid Life Insurance
• Employee Paid Voluntary Insurance options
• Flexible Spending Medical/Dependent Care Savings Account
• 401(k) program with an employer match
• Employee Assistance Program
• Paid Sick Time
• Vacation
• Ten (10) paid Holidays
• Birthday time off
• Monthly $25.00 cell phone stipend
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED