Affiliate Lift Programs Representative

EXCLUSIVE JETS LLC•Raleigh, NC

2d•Onsite

About The Position

The Affiliate Lift Programs Representative is a member of a team responsible for meeting the organization’s daily affiliate aircraft needs. The role researches and secures aircraft options at the best possible price for program, owner, and charter clients, and collaborates closely with Scheduling and Revenue Management to identify the best option for each situation. The team ensures affiliate missions adhere to safety standards and guidelines. This is a full-time, on-site position based in flyExclusive’s Raleigh office. The role primarily works in a professional office environment with moderate noise. Occasional travel to other company locations, customer sites, or business-related events may be required, as may flexibility in working hours based on business needs. A professional appearance consistent with company and department standards is expected.

Requirements

Bachelor’s degree in aviation or experience working within the private aviation industry.
Attention to detail in a fast-paced environment.
Ability to work well within a team.
Excellent verbal and written communication skills.
Self-motivation, strong initiative, and a positive attitude.
Ability to perform consistently in a fast-paced environment.
Effective interpersonal and communication skills, including clear communication by phone, email, and personal correspondence.
Accountability and ability to have difficult conversations.
Strong problem-solving skills under pressure.
Proficiency in Microsoft Office Suites and a basic understanding of computer applications and data entry.
Strong critical-thinking and presentation skills.
Ability to multitask, prioritize, and manage time effectively.
Must be legally authorized to work in the United States; visa sponsorship is not available.
Employment is contingent upon successful completion of a background check.

Nice To Haves

Three or more years of experience working within the private aviation industry.

Responsibilities

Develop subject matter expertise in the affiliate program and participating companies’ offerings.
Cultivate and maintain relationships with operators.
Source and book aircraft for all programs and charter.
Negotiate pricing to achieve departmental margin goals.
Manage affiliate performance, including timing, delivery, and customer experience, and work with leadership to ensure expectations are met for owners and club members.
Meet and exceed the department’s quarterly goals.
Review operator contracts and maintain all aspects of the team’s affiliate schedule.
Provide affiliate operators with initial manifest information and a clean pass to the applicable Service team.
Establish and maintain industry and competitor knowledge.
Ensure affiliates meet flyExclusive safety standards.