Affiliate Account Manager

NYORDA•New York, NY
•Hybrid

About The Position

The Affiliate Account Manager manages a portfolio of tier-one clients across the United States and Canada, using affiliate marketing experience to increase client revenue and gross profit by connecting advertisers with relevant, market-leading affiliates. The role is responsible for short- and long-term strategic planning and for helping clients achieve strong performance through Tradedoubler’s performance marketing services. The position combines client relationship management, strategic advising, commercial development, performance analysis, and campaign operations. The manager identifies growth opportunities, turns performance data and client priorities into actionable recommendations, follows through on commitments, and ensures consistent delivery against service-level agreements and contractual obligations. The role also involves sharing insights and best practices across regions. The position is based on a hybrid working model in New York City. Tradedoubler describes its workplace as culturally diverse, collaborative, and supportive of employee growth, contribution, creativity, communication, and idea sharing.

Requirements

  • 2–4 years of experience in affiliate marketing.
  • Bachelor’s degree in digital marketing or a related field.
  • Proven track record of managing client accounts and improving affiliate program performance.
  • Established affiliate marketing knowledge, including experience managing publisher relationships and adapting strategies as client needs change.
  • Clear written and verbal communication, confident presentation skills, and ability to build relationships with clients, publishers, and colleagues.
  • Strong analytical skills, including the ability to turn performance data into practical recommendations and use commercial judgment to identify growth opportunities.
  • Good organization and time-management skills.
  • Ability to work under pressure, follow through on commitments, and manage multiple priorities while focusing on the greatest-impact work.
  • Proactive problem-solving approach, openness to trying new ideas, and resilience when approaches do not work.
  • Ability to work independently and recognize when to involve others.
  • Working knowledge of Excel, PowerPoint, Word, Outlook, and CRM systems, and confidence using digital platforms.
  • Enthusiastic and confident, with a can-do attitude.
  • Strong interpersonal, relationship-management, and team-working skills.

Responsibilities

  • Manage client relationships and affiliate program performance.
  • Serve as the main contact for advertisers and build trusted relationships with clients and publishers through regular communication and quarterly business reviews.
  • Analyze account and market performance, provide clear recommendations and optimization plans, and act as a strategic advisor to clients.
  • Identify and develop commercial growth opportunities across advertisers, publishers, solutions, and seasonal campaigns, including bringing relevant publisher opportunities into client programs.
  • Translate client priorities and recommendations into clear actions, take ownership, and follow through to completion.
  • Ensure consistent delivery against service-level agreements and contractual obligations.
  • Own budgets, performance, reporting, and overall account development.
  • Take initiative, identify opportunities, and prioritize work for the greatest impact.
  • Respond promptly when programs underperform and test new approaches to improve results.
  • Lead operational activities, including campaign setup, banner uploads, invoicing, and documentation.
  • Propose new approaches, measure their impact, and use results to guide next steps.
  • Share insights, learnings, and best practices across regions to leverage international synergies.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with employer match
  • Reasonable unlimited PTO policy
  • Parental leave
  • Hybrid working model in New York City
  • Complimentary office refreshments
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