AEMT (Critical Care Tech) - Urgent Care

ConvenientMD • Keene, NH

7d

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to provide urgent care in a collaborative, fast-paced clinical setting across New England. The role supports providers and clinical staff in delivering high-quality patient care and offers opportunities to develop clinical skills and contribute to patient outcomes.

The AEMT welcomes and assists patients, answers questions about medical conditions and treatment plans, explains prescribed medications and potential adverse reactions, and provides guidance on lifestyle changes, preventive care, and follow-up. The role also includes triaging patients, taking vital signs and medical histories, assisting with minor procedures, maintaining accurate electronic health records, and administering prescription medications under licensed-provider supervision where permitted in New Hampshire and Maine.

The AEMT coordinates with the clinical team, communicates patient updates, collaborates on discharge plans, and supports training for new clinic team members. The position requires 12-hour shifts, including weekend availability, flexibility for nights and holidays, and travel to other clinics or training locations within approximately one hour when needed.

Requirements

• High school diploma or GED.
• State-licensed Advanced Emergency Medical Technician.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS certifications, and online-only classes are not accepted.
• Ability to work 12-hour shifts: three shifts per week for full-time, two per week for part-time, or four per month for per diem.
• Weekend availability: at least four shifts per month on a Saturday or Sunday for full-time, or at least two shifts per month on a Saturday or Sunday for part-time.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts outside the primary clinic within a one-hour commute.
• Compassionate, authentic, and patient-focused approach.
• Proactive, confident written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team orientation.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National AEMT certification.
• One to two years of experience as an AEMT.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Welcome and assist patients, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care; address patient questions and concerns.
• Conduct preliminary evaluations to triage patients and assess urgency of medical needs.
• Take vital signs and medical histories and assist with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
• Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.
• Work required 12-hour shifts, including scheduled weekend shifts, and maintain flexibility for nights and holidays.
• Travel to other ConvenientMD locations or training shifts within approximately one hour of the primary clinic when required.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED