Advanced EMT (AEMT) - Urgent Care

ConvenientMD • Windham, NH

7d

About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to deliver urgent care to patients across New England. The role supports clinical operations and patient care in a collaborative, fast-paced setting, working closely with providers and clinical staff. It offers the opportunity to further develop clinical skills while contributing to patient care and team training.

AEMTs engage with patients, answer questions about medical conditions and treatment, explain prescribed medications, and offer guidance on lifestyle modifications, preventive care, and follow-up. They conduct preliminary evaluations and triage, take vital signs and medical histories, assist with minor procedures, and maintain accurate electronic health records in compliance with privacy requirements. In New Hampshire and Maine only, they may administer prescription medications under the supervision and direction of licensed healthcare providers.

The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees work two shifts per week, including at least two Saturday or Sunday shifts per month. Per diem employees work four shifts per month, ideally one shift each week. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at other ConvenientMD locations within one hour of their primary clinic and travel within that distance for training shifts.

Requirements

• High school diploma or GED.
• State license as an Advanced Emergency Medical Technician.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts and meet the stated availability requirements for the applicable employment schedule.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
• Compassionate, authentic, patient-focused approach; supports patients with kindness and contributes to a sense of belonging.
• Proactive, confident written and verbal communication, including raising concerns as they arise and communicating directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and stakeholders.
• Collaborative team-player approach.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National AEMT certification.
• One to two years of experience as an AEMT.
• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns about their health status and treatment options.
• Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs and obtain medical histories; assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers, following applicable regulations and guidelines.
• Use accurate medication preparation and administration techniques and understand dosages, routes, and potential side effects.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and may help with discharge.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED