Advanced EMT (AEMT) - Urgent Care

ConvenientMD•Dover, NH

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to provide patient care in a collaborative, fast-paced urgent care setting across New England. The role supports clinical operations and offers opportunities to further develop clinical skills while working with providers and other clinical staff. The AEMT welcomes patients, answers questions, and provides information about medical conditions, treatment plans, medications, preventive care, lifestyle changes, and follow-up care. The position includes preliminary evaluations and triage, basic clinical procedures, accurate electronic health record documentation, and— in New Hampshire and Maine only—medication administration under the supervision and direction of licensed healthcare providers. The AEMT also coordinates with the clinical team, assists with discharge planning, and supports training for new clinic team members. Scheduling is available as full-time, part-time, or per diem. Full-time staff must work three 12-hour shifts per week, including at least four weekend shifts per month. Part-time staff must work two 12-hour shifts per week, including at least two weekend shifts per month. Per diem staff must work four 12-hour shifts per month, ideally one per week. The role requires flexibility for nights, weekends, and holidays, and may require travel to other clinics or training locations within a one-hour commute.

Requirements

  • High school diploma or GED.
  • State license as an Advanced Emergency Medical Technician (AEMT).
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts on the schedule applicable to the selected employment type.
  • Flexibility to work nights, weekends, and holidays.
  • If needed, ability to work at a minimum of three other ConvenientMD locations within a one-hour travel distance from the primary clinic.
  • Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
  • Compassionate, authentic, patient-focused approach and ability to contribute to a community of belonging.
  • Strong written and verbal communication skills, including ability to raise concerns and communicate directly with colleagues and patients.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Collaborative approach and ability to contribute to a strong team dynamic.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

  • National AEMT certification.
  • One to two years of experience as an AEMT.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Welcome and engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care; address patient questions and concerns.
  • Conduct preliminary patient evaluations and triage to determine urgency of medical needs.
  • Perform basic clinical procedures, including taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
  • Accurately document patient information in electronic health records in compliance with privacy regulations.
  • In New Hampshire and Maine only, administer medications under the supervision and direction of licensed healthcare providers, following state regulations and guidelines.
  • Prepare and administer medications accurately, with understanding of dosages, routes, and potential side effects.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Collaborate with providers on discharge plans and assist with discharge when needed.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Access to discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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