Advanced EMT (AEMT) - Urgent Care

ConvenientMD•Nashua, NH
•Onsite

About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to deliver urgent care to patients across New England. The AEMT works closely with providers and clinical staff in a collaborative, fast-paced setting, supporting high-quality patient care while developing clinical skills. The role includes welcoming patients, answering questions about medical conditions and treatment plans, explaining prescribed medications and potential adverse reactions, and offering guidance on lifestyle changes, preventive care, and follow-up. The AEMT conducts preliminary evaluations and triage, takes vital signs and medical histories, assists with minor procedures, and maintains accurate electronic health records in accordance with privacy regulations. In New Hampshire and Maine only, the AEMT may administer prescription medications under the direction and supervision of licensed healthcare providers, following applicable state rules. The AEMT coordinates patient care with the clinical team, communicates patient information and updates to providers and other healthcare professionals, collaborates on discharge plans, and may assist with discharge. The role also includes welcoming and supporting the training of new clinic team members. The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees work two shifts per week, including at least two Saturday or Sunday shifts per month. Per-diem employees work four shifts per month, ideally one shift each week. Employees must be flexible to work nights, weekends, and holidays, travel to training shifts within a one-hour commute, and, if needed, work at up to three other ConvenientMD locations within one hour of their primary clinic.

Requirements

  • High school diploma or GED.
  • State-licensed Advanced Emergency Medical Technician (AEMT).
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts on the required weekly or monthly schedule for the selected employment arrangement.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic if needed.
  • Ability to travel for training shifts within a one-hour commute of the primary clinic.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Effective written and verbal communication, collaboration, and relationship-building skills.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, patient-focused approach; proactive communication; trustworthiness; and ability to work effectively as part of a team.

Nice To Haves

  • National AEMT certification.
  • One to two years of experience as an AEMT.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Engage with patients professionally and provide information about their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Guide patients on lifestyle modifications, preventive healthcare, and follow-up care; address questions and concerns about their health status and treatment options.
  • Conduct preliminary evaluations to triage patients and assess the urgency of their medical needs.
  • Take vital signs, obtain medical histories, and assist with minor medical procedures.
  • Accurately document patient information in electronic health records while complying with privacy regulations.
  • In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
  • Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Collaborate with providers on discharge plans and assist with discharge when needed.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
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