Advanced EMT (AEMT) - Urgent Care

ConvenientMD • Dover, NH

9d

About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to provide urgent care to patients across New England. The role works closely with providers and clinical staff in a collaborative environment focused on high-quality patient care, teamwork, and professional growth.

The AEMT welcomes and assists patients, answers questions about medical conditions and treatment, explains prescribed medications and their instructions, and offers guidance on lifestyle changes, preventive care, and follow-up. The position supports clinical operations through patient triage, preliminary evaluations, vital signs, medical histories, minor procedures, and accurate electronic health record documentation. In New Hampshire and Maine only, the AEMT administers prescription medications under the supervision and direction of licensed healthcare providers.

The role coordinates patient care with providers and other clinical staff, communicates patient information and updates, supports discharge planning, and helps train new clinic team members. Availability requirements vary by employment arrangement. Full-time team members must work three 12-hour shifts per week, including at least four Saturday or Sunday shifts per month. Part-time team members must work two 12-hour shifts per week, including at least two weekend shifts per month. Per-diem team members must work four 12-hour shifts per month, ideally one shift each week. Flexibility to work nights, weekends, and holidays is required. The position may require work at other ConvenientMD clinics within an hour of the primary clinic and travel for training shifts within an hour's commute.

Requirements

• High school diploma or GED.
• State-licensed Advanced Emergency Medical Technician (AEMT).
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR certifications, ACLS certifications, and online-only classes are not accepted.
• Able to work 12-hour shifts according to the applicable full-time, part-time, or per-diem availability schedule.
• Flexibility to work nights, weekends, and holidays.
• Able to work at a minimum of three other ConvenientMD locations within an hour's travel distance of the primary clinic if needed.
• Able to travel for training shifts that may take place outside the primary clinic within an hour's commute.
• Compassionate, authentic, and patient-focused approach.
• Strong written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team approach.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• National AEMT certification.
• 1–2 years of experience as an AEMT.
• 1–2 years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally and provide information and assistance about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care; address patient questions and concerns.
• Conduct preliminary patient evaluations and triage to determine urgency of medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information in electronic health records while following privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers, following applicable state regulations and guidelines.
• Prepare and administer medications accurately and understand dosages, routes, and potential side effects.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.
• Work required 12-hour shifts, including required weekend coverage, and maintain flexibility for nights, weekends, and holidays.
• Travel to other ConvenientMD locations within an hour of the primary clinic if needed and travel for training shifts within an hour's commute.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED