Advocate Supervisor

Maricopa County • Phoenix, AZ

5d • Hybrid

About The Position

Leverage your leadership and mentoring skills to make a profound impact on the lives of crime victims. The Advocate Supervisor position offers a rewarding opportunity to guide and develop a team of dedicated Victim Advocates. Be at the forefront of positive change in the criminal justice system through Victim Services. This is impactful and noble work, directly supporting individuals experiencing trauma and stress in the aftermath of crime and engagement with the justice system. In this key leadership role, you will empower Victim Advocates and staff, ensuring the effective implementation of Victim Services Division and Maricopa County Attorney’s Office policies. You will be an essential bridge connecting Victim Advocates, Specialists, and Division Management. Take the first step towards this rewarding opportunity – apply now!

Requirements

• Three years of experience with victim advocacy, social work, crisis intervention, and/or a closely related field that includes case management experience
• Bachelor’s degree in Social Work or a closely related field
• Must currently possess, or have the ability to obtain by the time of hire, a valid Arizona Driver's License

Nice To Haves

• Four years of experience with victim advocacy, social work, crisis intervention, and/or a closely related field that includes case management experience
• Supervisory and/or lead experience
• Experience working in a criminal justice system and/or public service experience working in a victim/advocate-related capacity
• Bilingual skills in English/Spanish
• Completed courses related to supervisory skills and best practices

Responsibilities

• Supervise the daily activities under their direction, review, and assign cases to the assigned Advocate and/or Victim Services staff
• Manage large, complex caseloads and document and present findings
• Assist in the recruitment and training of Advocate staff
• Manage personnel issues such as coaching, mentoring, and disciplinary actions
• Gather information and write weekly and monthly reports based on statistical information and staff accomplishments
• Provide information on the criminal justice system and on victims' legal rights and protections according to the Arizona Constitution: Article II, Section 2.1, the Arizona Revised Statutes (A.R.S.) § 13-4400 through 13-4439 and (A.R.S.) § 8-381 through 8-421
• Provide crisis intervention response, information, resources, and referrals to social service agencies for victims and perform other duties as assigned
• Provide court accompaniment and/or attend court proceedings with or on behalf of a victim
• Research case status using numerous computer databases, in person, or by phone
• Participate in committees and/or work on special projects as directed by the supervisor
• Carry out the mission and vision of the division under the direction of the Division Chief

Benefits

• Tuition reimbursement
• Exceptional work-life balance, with a hybrid schedule based on business needs
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% per paycheck contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level