Advisor Generalist - Aviation

Utah Valley University•UVU Provo Airport Campus, UT

About The Position

The Advisor Generalist - Aviation supports aspiring pilots as they progress through flight training at Utah Valley University’s School of Aviation Sciences. The position combines student advising, regulatory compliance, and program administration. It provides guidance and referrals to students, helps address challenges and support student retention, and assists students in progressing through pilot training courses and toward their professional goals. The role maintains accurate student and FAA-required pilot training records and helps ensure compliance with FAA and TSA regulations. It also supports the program through records audits, reporting, informational materials, computer-assisted testing services, student events, and administrative duties.

Requirements

  • Associate's degree from an accredited institution plus two years of experience, or an equivalent combination of education and experience totaling four years.
  • Knowledge of computer software applications, including word processing, spreadsheets, email, and databases.
  • Knowledge of Excel, Word, and other database products.
  • Knowledge of Parts 61 and 141 of the Federal Aviation Regulations.
  • Knowledge of TSA regulations applicable to flight training.
  • Skills in office methods, techniques, practices, and procedures.
  • Interpersonal communication and problem-solving skills.
  • Record management skills.
  • Strong interpersonal and communication skills, including the ability to work collaboratively and respectfully with people from different cultures, experiences, and viewpoints.
  • Ability to perform administrative support and record-keeping duties with minimum supervision.
  • Ability to follow verbal and written procedures and instructions.
  • Ability to work independently and under pressure.
  • Ability to prioritize and follow projects through to successful completion.
  • Ability to pass and maintain certification for facilitating Computer Assisted Testing Services (CATS).

Responsibilities

  • Advise aviation flight students and provide information, assistance, and referrals to help them manage their pilot training experience.
  • Assist with student enrollment and completion in pilot and flight instructor courses.
  • Respond to requests for information about student flight training status.
  • Help retain flight students and support their transition through pilot training courses.
  • Maintain student and FAA-required records related to pilot training.
  • Help ensure student compliance with FAA regulations and TSA regulatory compliance for department employees and students.
  • Enforce record-keeping policies.
  • Conduct regular records audits and report on student status, certificate completions, and other critical information.
  • Develop reports as necessary.
  • Assist in creating and updating informational materials.
  • Assist with administration of Computer Assisted Testing Services (CATS).
  • Participate in or assist with undergraduate student programs and advisement-related events, including orientations, career fairs, information sessions, and guidance counselor events.
  • Perform administrative support duties as assigned.
  • Coordinate and assist in the preparation and monitoring of department financial transactions.
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