Advisor Generalist - Admissions

Utah Valley University • Main Campus - Orem, UT

4d

About The Position

As part of Utah Valley University's Admissions team, the Advisor Generalist serves as a resource for prospective and admitted students. The role provides guidance on admissions requirements, degree programs, residency policies, and university resources, helping students navigate the application process and begin their academic journey. The position also involves maintaining admissions records and communications, assisting with complex student questions, and contributing to a collaborative team focused on student success.

Requirements

• Graduation from an accredited institution with an associate's degree plus one year of experience relevant to the job summary, or any combination of education and experience totaling three years.
• Knowledge of college admission procedures.
• Knowledge of best practices for handling a large volume of documents.
• Knowledge of Utah residency requirements.
• Knowledge of international student admission and visa protocol.
• Computer and software application skills, including Word, Excel, and Access.
• Skills in training and supervision.
• Demonstrated ability to work with a wide range of confidential issues.
• Ability to multitask and troubleshoot problems with the student information system.
• Ability to meet and work effectively with the public.
• Ability to follow verbal and written instructions.
• Ability to communicate effectively to a broad student population.
• Ability to solve problems creatively.

Nice To Haves

• Spanish fluency is preferred but not required.

Responsibilities

• Advise students on Admissions requirements, policies, procedures, resources, and degree programs.
• Advise students on Utah Residency requirements, policies, and procedures.
• Maintain student files, databases, records, and other documents.
• Enter Admissions documentation and data into the Student Information System (BANNER).
• Study theories, practices, techniques, rules, and regulations related to the duties of the position.
• Answer questions and prepare acceptance letters and other communications for students applying for admission.
• Assist with Admissions projects as needed and perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree