Advisor Endzone & Loyalty (Front End)

DICK'S Sporting Goods•Washington, PA

About The Position

The Advisor Endzone & Loyalty delivers a high-touch athlete experience by guiding athletes through checkout, loyalty programs, and services with confidence and expertise. The Advisor builds connections, drives engagement, and helps create a seamless, memorable end-to-end shopping journey. The role contributes to a welcoming, inclusive store environment and supports the team across the store.

Requirements

  • High school diploma or equivalent.

Responsibilities

  • Greet teammates and athletes, proactively approach athletes to understand their needs, and support their shopping experience with helpful, accurate product knowledge and customer service.
  • Uphold company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
  • Promote company programs, including customer loyalty participation, warranty sales, and private-label credit card enrollment.
  • Follow policies and procedures for safety, loss prevention, and standard operating procedures, as well as applicable laws and external governing guidelines, including those of the Federal ATF.
  • Create an inclusive store environment where teammates and athletes feel welcome and safe and are treated with respect.
  • Support the team across the store and perform other tasks as assigned.
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