Advisor Endzone & Loyalty (Front End)
About The Position
At DICK’S Sporting Goods, the Advisor Endzone & Loyalty delivers a high-touch athlete experience by guiding customers through checkout, loyalty programs, and services with confidence and expertise. The role builds connections, drives engagement, and helps create a seamless and memorable shopping journey while contributing to an inclusive and welcoming store environment. Advisors provide product knowledge and customer service, promote company programs, and support merchandising, safety, loss prevention, and store operating standards. They also take an all-hands-on-deck approach to support teammates across the store and perform other tasks as assigned.
Requirements
- High school diploma or equivalent.
Responsibilities
- Greet teammates and athletes, proactively approach athletes to understand their needs, and support their shopping experience with helpful, accurate product knowledge and customer service.
- Follow company merchandising and presentation standards, including floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
- Promote company programs, including customer loyalty participation, warranty sales, and private label credit card enrollment.
- Follow established safety, loss prevention, and standard operating procedures, as well as applicable laws and guidelines of external governing entities, including the Federal ATF.
- Help create an inclusive store environment where teammates and athletes feel welcome and safe and are treated with respect.
- Support the team across the store and perform other tasks as assigned.
Benefits
- A generous suite of benefits is offered; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
