Advisor Endzone & Loyalty (Front End)

DICK'S Sporting Goods•Daly City, CA
•Onsite

About The Position

As an Advisor at DICK’S Sporting Goods, you deliver a high-touch athlete experience by guiding customers through checkout, loyalty programs, and services with confidence and expertise. You build connections, encourage engagement, and help create a seamless, memorable shopping journey. The role contributes to an inclusive store environment and supports the team throughout the store.

Requirements

  • High school diploma or equivalent.

Responsibilities

  • Greet teammates and athletes, proactively approach athletes to understand their needs, and support their shopping experience with accurate product knowledge and customer service.
  • Uphold company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
  • Promote company programs, including customer loyalty participation, warranty sales, and private-label credit card enrollment.
  • Follow safety, loss prevention, and standard operating procedures, as well as applicable laws and external governing guidelines, including Federal ATF requirements.
  • Help create an inclusive store environment where teammates and athletes feel welcome, safe, and respected.
  • Support the team across the store with an all-hands-on-deck approach.
  • Perform other tasks as assigned.

Benefits

  • The company offers a suite of benefits and complies with state paid leave requirements; specific benefit details are available on its benefits website.
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