Advisor Associate ($70,000 - $100,000+)

Guerra Wealth Advisors•Miami, FL

2d•$70,000 - $110,000•Onsite

About The Position

Guerra Wealth Advisors is hiring an Advisor Associate to serve as the primary operational and client-service partner to assigned Advisors. The role owns the client experience from account setup through funding and ongoing service, while supporting Advisors, pursuing asset-growth opportunities, coordinating accounts, and providing client service. Success requires accurate execution and documentation, active follow-through on transfers and funding, and a personal, dependable client experience. The position is full-time and based in Miami, Florida. The schedule is 9:00 AM to 6:00 PM with a one-hour unpaid lunch, with flexibility for client appointments and business needs as required. Total compensation is listed as $70,000–$110,000, consisting of base salary, performance, and incentives.

Requirements

At least 1 year of experience in wealth management, financial services, client onboarding, client service, or a related role is preferred.
Working knowledge of investment accounts, custodial processes, transfers, rollovers, and financial planning workflows is preferred.
Exceptional attention to detail, organization, and data accuracy.
Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and Advisors.
Self-motivated, proactive, and accountable, with the ability to own responsibilities from start to finish.
Ability to prioritize multiple client cases, funding opportunities, and time-sensitive requests in a fast-paced environment.
Tech-savvy, with proficiency in CRM systems and financial tracking tools.
Commitment to ongoing education, compliance, and acting in the best interest of the client.

Nice To Haves

Salesforce experience preferred.
Retirement Analyzer experience preferred.
Bilingual English and Spanish verbal and written skills preferred.
Working knowledge of investment accounts, custodial processes, transfers, rollovers, and financial planning workflows preferred.
At least 1 year of experience in wealth management, financial services, client onboarding, client service, or a related role preferred.

Responsibilities

Guide new and established clients through Fidelity account setup and ensure applications, forms, transfer documents, and other requirements are completed accurately and promptly.
Assist prospects and clients with the Client Agreement and Fidelity applications, explain the process, and answer signing questions.
Follow up weekly on account setup, transfers, rollovers, and outstanding requirements until completion.
Execute Advisor instructions accurately and in alignment with the client’s financial plan; escalate unclear or incomplete instructions before proceeding.
Monitor onboarding work completed by supporting roles and confirm required steps are completed correctly for assigned clients.
Open and manage Special Request cases for assigned Advisors, treating requests as potential transfer or asset-growth opportunities.
Keep assigned Advisors informed about client concerns, funding status, delays, NIGOs, risks, and outstanding commitments.
Prepare for and participate in recurring onboarding and Advisor meetings with accurate case statuses, next steps, and funding expectations.
Own assigned requests end to end and verify that commitments are completed.
Identify held-away assets through Retirement Analyzer updates, client conversations, reviews, and service interactions.
Create a Salesforce Opportunity for every transfer opportunity and keep its stage, expected amount, last contact date, and next step current.
Manage transfer opportunities end to end, including client conversations, paperwork, follow-up, transfers, and confirmation of funding.
Review the Opportunity list daily and prioritize items by owner, last contact date, urgency, and funding opportunity.
Log farming and outreach calls using the required naming convention.
Handle inbound client calls and emails professionally and return communications by the end of the business day.
Complete in-person and in-office client signings and support walk-ins and other client-facing needs.
Support the main phone queue and uphold the firm’s answer-rate and client-service standards.
Communicate proactively with clients about status, needed information, and next steps.
Log client and prospect interactions in Salesforce on the day they occur.
Document meaningful case changes, including funds received, NIGOs, timeline changes, missing requirements, client concerns, and process breakdowns.
Maintain complete and accurate Household, Person Account, Opportunity, Case, Premium, and related CRM records.
Correct inaccurate client or household information when identified and escalate information that cannot be resolved.
Maintain records and documentation in accordance with firm compliance and recordkeeping standards.
Provide coverage for assigned backup Advisors and clients during team member absences, maintaining the same service and documentation standards.
Collaborate with Advisors, Representatives, Operations, Trade Team, Service Team, Specialists, and other departments to move client requests forward without unnecessary delay.
Support in-office needs, including client signings, walk-ins, phone coverage, and other reasonable department responsibilities.
Meet performance standards, including at least 70% of assigned Advisors’ monthly G1 goal and at least a 70% Dollar Amount Agreed-to-Funded rate; the target Agreed-to-Funded standard is 85% or greater.

Benefits

401(k) Safe Harbor Plan with company match, subject to eligibility requirements.
Paid time off, floating holidays, paid holidays, birthday PTO, sick PTO, bereavement PTO, and eligible learning and development PTO.
Individual Coverage Health Reimbursement Arrangement (ICHRA).
Voluntary ancillary benefits, including available vision, dental, short-term disability, and long-term disability coverage.
Team member referral bonus opportunities.
Discounted employee estate planning services.
Team member client referral bonus opportunities.
Company-sponsored licenses and certifications through the Guerra Growth Lab Program.
Career advancement within a growing, established firm.
Supportive, team-oriented culture built on continuous learning, ownership, and accountability.