Advancement Business Operations Coordinator

Auburn University•Auburn, AL

About The Position

The Advancement Business Operations Coordinator oversees the coordination and completion of Advancement Marketing projects and initiatives, including production schedules, workflows, assignments, and communications among Advancement and university partners. The coordinator serves as a primary project contact, monitors progress, and supports the timely and efficient completion of deliverables. The role also supports marketing initiatives through analytics and reporting, identifying trends and opportunities for improvement to inform future planning and departmental effectiveness.

Requirements

Associate's degree.
Three years of experience in project coordination or management, data analysis and reporting, and/or customer relationship management.

Nice To Haves

Experience using Smartsheet for project management, workflow automation, reporting, and dashboards.
Experience using Microsoft Power BI for reporting, visualization, and analysis.
Experience assessing marketing initiatives and communicating findings to stakeholders.
Experience working in higher education, advancement, or marketing operations.

Responsibilities

Establish and coordinate communication and marketing projects, working with subject matter experts to support timely and efficient completion.
Create production schedules, workflows, summaries, and budget reports; establish timeframes; and coordinate across Advancement and university departments to meet deadlines and budget limitations.
Assist Advancement Marketing team members with task assignments, schedule management, project monitoring, and identifying opportunities to improve systems and production processes.
Develop and maintain positive working relationships with program owners, university partners, and other stakeholders to support collaboration and project execution.
Report project progress to leadership and stakeholders, communicate potential delays or concerns, and escalate significant issues as appropriate.
Collect, analyze, and report on Advancement Marketing initiatives and projects, including marketing effectiveness and progress toward established objectives.
Develop and maintain reports, dashboards, and post-event assessments to identify trends, evaluate results, and provide findings and recommendations for future planning, process improvements, and departmental decision-making.